Basic Info

Nawal Abdelshafi

13 years

Giza, Egypt

Bachelor's Degree

Experienced

Work Experience

Admin Assistant at Qatar Petroleum

Experience Details

Admin Assistant

Administration

Experienced (Non-Manager)

 Provide administrative support to ensure that records for Academic Affairs Section are maintained in an effective, up to date and accurate manner
 Provide administrative support to Head of Section to ensure the efficient operation of the section office
 Report on student information involving, attendance, payments, registration and termination … etc and ensure its integrity
 Maintain office systems, including data management, filling, handle telephone calls, enquiries and request allowing the section to function optimally
 Handle letters, memos and other jobs and type confidential documents, circulars, notifications and minutes of meeting facilitating easy access and distribution
 Maintain records and filing of reports (trainees, scholarships), correspondence and related material for ease of access and retrieval
 Create and maintain office documents such as leave schedules, meeting schedules, strategic plans and business plans for the sake of good office practices
 Communicate with HRR/HRA in regards to recruitment formalities of students who graduated from colleges/universities
 Assist in communicating with departments, subsidiaries and affiliates on academic progress reports of students
 Maintain confidentiality in all aspects of all tasks is required by the nature of the job
 Frequent contacts with LDA staff and other LD division in conduct of assignments/duties
 Maintain regular contact with the trainees, training focal points of departments, subsidiaries and affiliates regarding matters related to students proceeding or on academic studies


Company Details

Qatar Petroleum (multinational)

Doha, Qatar

More than 1000 employees

Oil and Gas

N/A

Nov 2013 to Mar 2015 (1 year 4 months)
Corporate Communications Coordinator at Qatar Airways

Experience Details

Corporate Communications Coordinator

Administration

Experienced (Non-Manager)

 Main support to the Corporate Communications Team at head office in Doha
 Day-to-day administrative work for the successful running of the department
 Processing media fam trip forms
 Liaising with PR agencies around the world
 Monitoring global media coverage
 Prepare daily media coverage clippings report
 Filter all media enquiries received through the Qatar Airways media database, compiling Press kits for visiting journalists and press conferences
 Provide support at Press Conferences - specifically registering media on arrival
 Processing and keeping track of approval forms
 Processing visa requests for visiting journalists
 Help, prepare and process journalist itineraries…etc
 Work out-of-office hours when the need arises


Company Details

Qatar Airways (multinational)

Doha, Qatar

More than 1000 employees

Airlines/Aviation

N/A

Jan 2011 to Aug 2011 (7 months)
Team Secretary & PRO at Arthur D. Little Middle East FZ-LLC

Experience Details

Team Secretary & PRO

Administration

Experienced (Non-Manager)

 Co-ordinates schedule and travel arrangements for Staff, including details of business plans
 Co-ordinates requests from Managing Director, and staff
 Drafting responses to routine correspondence as directed
 Reviews outgoing correspondence and format outgoing documents that require the MD’s signature
 Deal with telephone, e-mail and general enquiries and ensuring that appropriate messages are relayed or action is taken
 Collects, reviews, and distributes incoming hard copy and electronic mail
 Handles mail not requiring the MDs' attention
 Co-ordinates meetings, arranging for facilities, equipment, and catering
 Progressing follow up actions as directed
 Handling and coordinating hotel & flight reservations
 Responsible for handling proposals and pre-qualifications
 Support and provide cover for other Secretarial/Administrative staff within the Department as and when required, ensuring that the office is staffed at all times
 Arrange visa (work permit, husband sponsored visa, visit visa etc.) for expatriates and their family
 Schedule staff’s visa, medical, coordinating with other internal and external departments
 Collect all appropriate documentation necessary for visa and permits required to be processed
 Organize visas for holiday and business related travel for managers as required
 Responding to staff queries on Visa/ Labor/ Passport related matters
 Ensure all visa, medical and labor permits are up to date and arrange timely renewal
 Assist in all general inquiries concerning labor and immigration matters
 Will provide admin support as needed


Company Details

Arthur D. Little Middle East FZ-LLC

Dubai, United Arab Emirates

More than 1000 employees

Management Consulting

N/A

May 2008 to Sep 2010 (2 years 4 months)
Office Manager & Document Controller at First Engineering & Software Systems

Experience Details

Office Manager & Document Controller

Administration

Experienced (Non-Manager)

 Preparing all correspondences faxes of the GM
 Handles office management activities for the General Manager office
 Filling and handling all secretarial work related to the General Manager
 Organizing the GM schedule and travel arrangements
 Organizing incoming and outgoing mail
 Preparing strategic clients quotations on need basis
Document & Data Controller & Internal Quality Auditor

 Preparing, identifying, coding, revising, approving, issuing, modifying, canceling, re-approving, controlling, indexing, filing, maintaining, storing and disposing all QMS documents, data and records
 Reviews working instructions, policy and procedures and ensures all employees compliance
 Conducts internal audits as per the agreed audit plans
 Responsible for documentation and data controlling
 Ensures that corrective actions are taken after the audit report
Help Desk & Assistant for the Customer Support Manager

 Handles the internal & external customer complaints
 Follow-up the renewal of the contracts
 Prepares all correspondences faxes of the Customer Support Manager
 Files and handles all secretarial activities for the department
 Translates from English to Arabic & vice versa
 Organizes the Customer Support Manager Schedule and travel


Company Details

First Engineering & Software Systems

Cairo, Egypt

101-500 employees

Computer Software

N/A

Feb 2002 to Mar 2008 (6 years 1 month)

Education

BSc in Accounting

Education Details

BSc

Accounting

Cairo University, Egypt

C / Good / 65 - 75%

Accounting

N/A

Cairo University
1996 - 2004
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Port-said Language school

Egypt

1996

C / Good / 65 - 75%

N/A

Port-said Language school
1996

Certifications

EILTS
Feb 2015

Certificate details

EILTS

Feb 2015

5 out of 10

N/A

N/A

N/A

Training and Courses

Training/Course Details

ISO 9001:2000

Jun 2006

First Egyptian Engineering

N/A

This profile is not updated!
Last update more than 3 months ago.

Jobseeker photo

Profile Skills and Keywords

AccountingAdmin AssistantAdmin/SecretarialAdministrationAirlinesArabicAviationComputer SoftwareCorporate Communications CoordinatorEILTSEnglishISO 9001:2000MS OfficeManagement ConsultingOffice Manager & Document ControllerOil And GasOracleQatar AirwaysQatar PetroleumSAPTeam Secretary & PRO

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

MS Office

MS Office

: Expert

: Extreme - I love it!

:

More than 7 years

Oracle

Oracle

: Intermediate

: Medium

:

5-7 years

SAP

SAP

: Intermediate

: Medium

:

3-5 years

Fields of Expertise

Admin/Secretarial

Admin/Secretarial

: Expert

: Extreme - I love it!

:

More than 7 years

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