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Nader Fathy RamzyCoronavirus • Immediate Start

Customer Care Manager at OPEX

Cairo, Egypt
  • Microsoft Office
  • Customer Service
  • Administration
  • Microsoft Word
  • Internet Research

Work Experience

  • Customer Care Manager at OPEX

    May 2017 to present · 3 Years 4 Months

  • Back Office Sales Manager at SHIRA for Trade and Agencies

    Nov 2015 to Feb 2017 · 1 Year 3 Months

  • Private Business Partner in Real State Treading Company at Real State Treading Company

    Jan 2014 to Jun 2015 · 1 Year 5 Months

  • Enterprise Work Force Management Expert at Egyptian Company For Mobile services (Mobinil)

    Sep 2004 to Dec 2013 · 9 Years 3 Months

Education

  • BCs in Bachelor of Commerce

    Ain Shams University (ASU) - Egypt 1995 to 1999 · 4 Years

  • High School - Thanaweya Amma

    El koba secondry school - Egypt 1995

Skills
Tools and Fields of Expertise

  • Microsoft Office
  • Customer Service
  • Administration
  • Microsoft Word
  • Internet Research
  • Microsoft Excel
  • Customer Service
  • Genesys Version 8.1
  • Training
  • Training
  • Administration
  • Back office sales

Languages

  • Arabic

    Fluent

  • English

    Fluent

  • French

    Beginner

Training & Certifications

  • Assertiveness, Persuading & Influencing

    Mobinil · 2013

  • Emotional Intelligence

    Mobinil · 2010

  • Managing Stress before it Manages You

    Mobinil · 2009
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