Nader Fathy Ramzy

Private Business in Real StateFull Time

• Job Details:Private Business Partner in Real State Treading Company

Customer Care ManagerFull Time

• Job Details:• Maintained track of team's performance through the establishment and monitoring of smart KPIs • Evaluated data for optimal customer satisfaction at OPEX • Provided coaching to team members for task performance • Facilitated effective communication and collaboration between OPEX and key accounts. • Organized and scheduled work tasks according to project demands. • Provide timely updates on operational issues and suggest actionable improvements to CEO • Conducted interviews to make final hiring decisions for suitable candidates.

Back Office Sales ManagerFull Time

• Job Details:• Administrated back office sales operations • Managed end-to-end process and ensured seamless communication between Sales and other departments • Directed and managed company's training program • Managed integration between SHIRA and Softex Company for improved Sales Control Program.