Basic Info

Nancy Bahnas

4 years

Alexandria, Egypt

Bachelor's Degree

Experienced

Work Experience

Bancassurance Representative at Allianz Egypt

Experience Details

Bancassurance Representative

Banking, Business Development, Sales/Retail

Experienced (Non-Manager)

 Bancassurance Representative in the Bancassurance department Working in Banque Du Caire as an insurance representative of Allianz, Build a strong base of prospects, maintain productive relationship with the bank staff, achieve assigned production targets, promote and safeguard a strong focus on customers and bank partners expectations. Achieve sales targets set for the bank branch through motivating and coaching the bank’s account officers to generate leads as well as Individual sales efforts by identifying prospective clients, identifying client’s needs and promoting solutions based on company products. Do statistics on Spreadsheet and writing a weekly report.


Company Details

Allianz Egypt (multinational)

Alexandria, Egypt

More than 1000 employees

Financial Services

https://www.allianz.com.eg

Nov 2014 to present (2 years 9 months)
Head of Workshops team (volunteer) at Kelma Initiative

Experience Details

Head of Workshops team (volunteer)

Creative/Design/Art, Education/Teaching

Manager

 Head of Workshops team in Kelma initiative (cultural project)
The workshops we worked on are:
- Hessa Ehteyaty, which is a project aiming at teaching school students (10 – 15) years old leadership skills, teamwork and other values that will help them be effective in their communities and this was done through a number of physical and mental games, in the collaboration with some preparatory schools in Alexandria.
- Origami workshop
- Collage workshop
- Marionette workshop
 Head of HR committee in Kelma initiative (cultural project)
Responsible for recruitment, evaluating the members of the team, and motivate the team.


Company Details

Kelma Initiative

Alexandria, Egypt

51-100 employees

Arts and Crafts , Non-Profit Organizations

https://www.facebook.com/kelmainitiative/

Nov 2011 to Dec 2016 (5 years 1 month)
Customer Service Representative at Embassy Freight Services Egypt

Experience Details

Customer Service Representative

Logistics/Supply Chain, Administration, Customer Service/Support

Experienced (Non-Manager)

 Communicating with the shipping lines and getting the required rates from both export and import teams.
 Updating the system with new rates, services and vessels' schedules for all destinations all over the world on monthly basis.
 Building good and solid relations with the clients and the shipping lines.
 Receiving the orders and rates' requests from the clients then sending them the quotations.
 Taking the full details of the shipment (shipping declaration) from the clients and the agents then send them to the shipping line to create the booking.
 Updating the system with the booking confirmation which I receive from the shipping lines and inform the clients and our agents with them.


Company Details

Embassy Freight Services Egypt

Alexandria, Egypt

11-50 employees

Logistics and Supply Chain

http://www.embassyfreight.com/

Feb 2014 to Nov 2014 (9 months)
Logistics Specialist at ElWelely Group for Investment and Development

Experience Details

Logistics Specialist

Logistics/Supply Chain, Administration, Customer Service/Support

Entry Level

 As a logistics specialist in an export and import company, I am responsible for communicating and dealing with other international companies. I am also responsible for finishing and checking the contracts with them. I give orders to factories to start producing the needed goods for the company's various deals. My responsibilities also include booking the required space on ships by contacting the shipping line. I follow up with the transportation companies to make sure the goods reaches its destination on time. I also create the needed documents to make them ready to be legalized. All these documents are sent to clients by me.


Company Details

ElWelely Group for Investment and Development

Alexandria, Egypt

11-50 employees

Import and Export

http://elwelely.com/e/

Feb 2013 to Feb 2014 (1 year)
Customer Service Representative at Sutherland Global Services

Experience Details

Customer Service Representative

Customer Service/Support

Entry Level

 I worked at the billing department that deals with American customers. The main issues I discuss with customers contain discussing bills, giving customers needed directions to pay their bills, adding or removing services, offering promotions and new services, and dealing with customers' complaints and solve their problems in addition to contacting the technical support department if needed.


Company Details

Sutherland Global Services (multinational)

Alexandria, Egypt

101-500 employees

Telecommunications

http://www.sutherlandglobal.com/Sutherland.aspx

Jul 2012 to Feb 2013 (7 months)

Education

Bachelor's Degree in Faculty of Arts, Oriental Languages Department, Turkish Section

Education Details

Bachelor's Degree

Faculty of Arts, Oriental Languages Department, Turkish Section

Alexandria University, Egypt

B / Very Good / 75 - 85%

N/A

N/A

Alexandria University
2008 - 2012
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Sahwa Language School

Egypt

2008

A / Excellent / 85 -100%

N/A

Sahwa Language School
2008

Training and Courses

Training/Course Details

Humanitarian Response to Conflict and Disaster

Nov 2016

HarvardX: an online learning initiative from Harvard University

N/A

Training/Course Details

Customer Service

Feb 2012

American Chamber of Commerce in Cairo

N/A

Training/Course Details

Fundamentals of Business Management

Feb 2012

American Chamber of Commerce in Cairo

N/A

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

AdministrationAllianz EgyptAnalyticalArabicArts And CraftsBancassurance RepresentativeBankingBusinessBusiness DevelopmentCreativeCustomer ServiceCustomer Service RepresentativeDesignEnglishFaculty Of Arts, Oriental Languages Department, Turkish SectionFinancial ServicesFrenchFundamentals Of Business ManagementHard WorkerHead Of Workshops TeamHumanitarian Response To Conflict And DisasterImport And ExportLeaderLogisticsLogistics And Supply ChainLogistics SpecialistMicrosoft OfficeNon-Profit OrganizationsOrganizerPianoProblem SolverReadingRetailSalesSupportSutherland Global ServicesTelecommunicationsTransportationTravelYoga

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Intermediate

: Beginner

: Intermediate

: Beginner

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

5-7 years

Fields of Expertise

Logistics

Logistics

: Expert

: Extreme - I love it!

:

1-3 years

Customer Service

Customer Service

: Expert

: High

:

1-3 years

Key Skills

Analytical, Leader, Hard worker, Organizer, Problem Solver

Online Presence

https://www.linkedin.com/in/nancy-bahnas-69462b3a/

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