Basic Info

Nesma Ammar

8 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

English Teacher at Mini Academs - K Zero Nursery

Experience Details

English Teacher

Education/Teaching, Training/Instructor

Experienced (Non-Manager)

I currently work as an English Teacher for preschoolers


Company Details

Mini Academs - K Zero Nursery

Cairo, Egypt

101-500 employees

Education

N/A

Jun 2016 to present (6 months)
Admission Manager Assistant at International School of Elite Education

Experience Details

Admission Manager Assistant

Administration

Experienced (Non-Manager)

1- Responsible for the admission process for all grades
2- Handling all admission inquiries for all grades
3- Responsible for examination cycles for new candidates
4- Organizing and preparing files for accepted and non-accepted candidates
5- Invigilator for SAT exams.
6- Ingesting enrolled and existing students information into school management system


Company Details

International School of Elite Education

Cairo, Egypt

501-1000 employees

Education

http://www.eliteeducation-eg.com/

Feb 2015 to Aug 2015 (6 months)
Customer Service Representative at Mediterranean Shipping Company

Experience Details

Customer Service Representative

Customer Service/Support

Experienced (Non-Manager)

1- Replying to customers enquires and requests.
2- Handling and resolving customers complaints.
3- Tracking shipments.
4- Monitoring containers moves.
5- Responsible for al the correspondences with MSC branches and agents worldwide.
6- Achieving all the manifest corrections for shipments.
7- Calculating charges for all shipments.
8- Coordinating with the Disbursement Acc. Dep. To get ELSEWHERE ocean freight confirmation.
9- Surrendering Delivery Orders to release the cargo.
10- Meeting with clients to solve all their problems.
11- Amending manifests (before/after vessel arrivals) as per receiver’s request
12- Collecting customs fines from Shipper/ Consignee


Company Details

Mediterranean Shipping Company (multinational)

Alexandria & Cairo, Egypt

More than 1000 employees

Marine Manufacturing & Services

https://www.msc.com/

Apr 2011 to Jan 2015 (3 years 9 months)
Chairman’s Personal Assistant at AWA for food additives

Experience Details

Chairman’s Personal Assistant

Administration

Experienced (Non-Manager)

1- Assist the Chairman in all secretarial duties or work related tasks as assigned.
2- Prepare correspondence, reports, and materials for publications and presentations.
3- Setup the Chairman’s travel arrangements.
4- Setup accommodation and entertainment arrangements for visitors.
5- Maintain Chairman's calendar.
6- Maintain hard copy and electronic filing system.
7- Proactively ensuring actions points to be delivered on time.
8- Producing documents within agreed deadlines.
9- Setting up accommodation as well as arrangements for the company’s’ visitors.
10- Responsible for the Quality Assurance in accordance to the ISO 9001 standards.
11- Keeping and maintaining an accurate record of documents, papers and electronic correspondence on for the sake of the quality assurance program.
12- Taking the lead of finalizing hotel commercial contracts, deals and corporate agreements.
13- Arranging and preparing and supervising the company’s events.
14- Collecting the need price offers and quotations to be presented to the Chairman.
15- Negotiating prices to find the best market price.


Company Details

AWA for food additives

Alexandria, Egypt

More than 1000 employees

Food and Beverage Production

http://www.awa-foodadd.net/

Aug 2010 to Apr 2011 (8 months)
Executive Secretary at AWA for food additives

Experience Details

Executive Secretary

Administration

Experienced (Non-Manager)

- Provide personal administrative support to the Chairman, Responsibilities included:-
1- Diaries - Co-coordinating diaries, organizing arrangements for meetings ensuring effective use of executives' time and provision of relevant documents, information and equipment.
2- Travel - Organizing travel and accommodation arrangements for team members as required.
3- Relationships - Developing and maintaining good working relationships with other offices, ensuring that information is communicated as required.
4- Telephone - handling calls answering queries and ability to respond to callers professionally and efficiently. Message taking must be prompt and accurate.
5- Documentation - Composing and producing of documents, letters, presentations, memos and reports from a variety of source formats.
6- Mail-Dealing with all mail.
7- Client liaison-Politely and efficiently.
8- Filing - Timely and accurate filing.
9- Office Admin - Responsibility for the day to day administrative requirements of the team, adhering to Exponent’s procedure investment Admin - Involvement with the administration of investments.
10- Database - Accurate input/maintenance of relevant data.
11- Best Practice - Suggest and manage implementation of improvements to office Practices and procedures.


Company Details

AWA for food additives

Alexandria, Egypt

501-1000 employees

Food and Beverage Production

http://www.awa-foodadd.net/

Jun 2009 to Jan 2011 (1 year 7 months)
Customs Clearance Assistant at AWA for food additives

Experience Details

Customs Clearance Assistant

Administration

Experienced (Non-Manager)

1- Accurate filing & categorizing of all the shipments documents.
2- Forming correspondences to governmental and official authorities.
3- Forming correspondences to governmental and official authorities.
4- Firm controlling of invoices.
5- Firm controlling of invoices.
6- Handling all the related administration work
7- Provide word-processing and secretarial support
8- Hotel reservations for both Alexandria and Cairo’s Staff as well as the foreigners
9- Responsible for the Clearance for all Samples
10- Regulate the movements of samples
11- Tracking all the pending shipments
12- Receiving and distributing samples to the import department
13- A weekly samples report is sent to the department’s heads and the Chairman as well.
14- Preparing & sending samples to domestic and international Customers
15- Responsible for the financial custody of the bureau.


Company Details

AWA for food additives

Alexandria, Egypt

501-1000 employees

Food and Beverage Production

http://www.awa-foodadd.net/

Feb 2010 to Jul 2010 (5 months)

Education

BSc in Business Administration

Education Details

BSc

Business Administration

Alexandria University, Faculty of Commerce, English Department., Egypt

B / Very Good / 75 - 85%

N/A

N/A

Alexandria University, Faculty of Commerce, English Department.
2006 - 2010
High School - Thanaweya Amma

High School Details

Thanaweya Amma

sidi gaber language school

Egypt

2006

B / Very Good / 75 - 85%

N/A

sidi gaber language school
2006
This profile is not updated!
Last update more than 3 months ago.

Jobseeker photo

Profile Skills and Keywords

AdministrationAdmission Manager AssistantArabicBusiness AdministrationBusiness-orientedChairmans Personal AssistantCustomer ServiceCustomer Service RepresentativeCustomer-orientedCustoms Clearance AssistantEducationEnglishEnglish TeacherExecutive SecretaryFood And Beverage ProductionFrenchHandles StressInitiativeMarine Manufacturing & ServicesMediterranean Shipping CompanyOffice ManagerSupportTeachingTeam Player

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Advanced

: Advanced

: Advanced

: Advanced

Fields of Expertise

Customer Service

Customer Service

: Expert

: Extreme - I love it!

:

3-5 years

Executive Secretary

Executive Secretary

: Expert

: Extreme - I love it!

:

1-3 years

Teaching

Teaching

: Advanced

: Extreme - I love it!

:

Less than 1 year

Office Manager

Office Manager

: Advanced

: Extreme - I love it!

:

1-3 years

Key Skills

Business-oriented, Customer-oriented, Initiative, Handles Stress, Team Player

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