Basic Info

Nagwa EL Bakry

2 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

CSR_Collections at HSBC

Experience Details

CSR_Collections

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

HSBC (multinational)

Egypt

N/A

Banking

N/A

Apr 2016 to Dec 2016 (8 months)
Account advisor at Raya contact centert

Experience Details

Account advisor

Customer Service/Support

Entry Level

N/A


Company Details

Raya contact centert (multinational)

Cairo, Egypt

More than 1000 employees

Consumer Services

http://www.rayacc.com/

Jul 2015 to Dec 2015 (5 months)
CSR (intern) at EDU Egypt

Experience Details

CSR (intern)

Sales/Retail

Entry Level

N/A


Company Details

EDU Egypt

Giza, Egypt

More than 1000 employees

Business Services - Other

N/A

Jul 2012 to Mar 2015 (2 years 8 months)

Achievements


My accumulative grade is very good with honors . my ranking is the tenth of my batch

Education

Bachelor's Degree in languages

Education Details

Bachelor's Degree

languages

Ain Shams University, Egypt

A / Excellent / 85 -100%

Spanish language German Language English Language

BPO trainging

Ain Shams University
2011 - 2015
Bachelor's Degree in languages

Education Details

Bachelor's Degree

languages

Ain Shams University, Egypt

A / Excellent / 85 -100%

Spanish language German Language English Language

BPO trainging

Ain Shams University
2011 - 2015

Certifications

EDUEGYPT Program
Dec 2013

Certificate details

EDUEGYPT Program

Dec 2013

N/A

N/A

N/A

New Horizons

English Course

Training and Courses

Training/Course Details

BPO

Apr 2015

EDUEgypt program

N/A

This profile is fresh!
Last update 1 days ago.

Jobseeker photo

Profile Skills and Keywords

Account AdvisorAdaptiveBPOBankingBusiness DevelopmentBusiness Services - OtherCSRCSR_CollectionsConsumer ServicesCreativeCustomer ServiceEDUEGYPT ProgramEnglishFlexibleHSBCHard WorkerInteractiveKnowing New CulturesLanguagesLatinosLearning LanguagesRaya Contact CentertRetailSalesSocialSpanishSpanish LanguageSpanish PeopleSupport

Self-assesed Skills

Languages

Spanish

Spanish

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Fields of Expertise

BPO

BPO

: Advanced

: Extreme - I love it!

:

1-3 years

Key Skills

Hard worker, Creative, Flexible / Adaptive, Social, Interactive

Online Presence

https://www.facebook.com/noga.nooney

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