Basic Info

Nadia nagy

Less than 1 year

Cairo, Egypt

Bachelor's Degree

Entry level

Work Experience

Telesales agent at Teleperformance

Experience Details

Telesales agent

Tourism/Travel

Entry Level

my job was booking and reservations agent .
from this i learned how to:

- Deal with different types of customers from all over the world .
- Manage customers requests .
- Handle angry customers and solve their issues by communicating with customer service team.
- Deal with booking websites .
- a lot of important sales techniques.
- work with a team.
- be responsible especially I was dealing with credit cards and booking information.


Company Details

Teleperformance (multinational)

cairp, Egypt

More than 1000 employees

Telecommunications

www.teleperformanceegypt.com

Jun 2015 to Mar 2016 (9 months)
Photographer assistant (volunteer) at Bokra Ahla Team

Experience Details

Photographer assistant (volunteer)

Media/Journalism/Publishing

Entry Level

N/A


Company Details

Bokra Ahla Team

Cairo, Egypt

1-10 employees

Travel and Tourism

N/A

Apr 2015 to May 2015 (1 month)

Education

cairo in faculty of mass communication

Education Details

cairo

faculty of mass communication

Cairo University, Egypt

A / Excellent / 85 -100%

N/A

N/A

Cairo University
2012 - 2016
Bachelor's Degree in mass communication

Education Details

Bachelor's Degree

mass communication

Cairo University, Egypt

A / Excellent / 85 -100%

N/A

N/A

Cairo University
2012 - 2016
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Armenian catholic sister's school

Egypt

2012

A / Excellent / 85 -100%

N/A

Armenian catholic sister's school
2012

Training and Courses

Training/Course Details

 Graduate of the Intel® learn program

May 2002

suzanne mubarak library

N/A

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

? Graduate Of The Intel Learn Program? SwimmingAdaptiveArabicEnglishFaculty Of Mass CommunicationFlexibleFrenchHard WorkerJournalismMass CommunicationMediaMicrosoft PowerPointMicrosoft WordOrganizerPhotographer AssistantPhotographyPlaying With KidsPublishingReadingSocialSupportiveTeachingTelecommunicationsTeleperformanceTelesales AgentTourismToursimTravelTravel And TourismTravelling

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Fluent

: Advanced

: Advanced

French

French

: Beginner

: Beginner

: Beginner

: Beginner

Tools and Technologies

Microsoft Word

Microsoft Word

: Advanced

: High

:

3-5 years

Microsoft PowerPoint

Microsoft PowerPoint

: Intermediate

: Medium

:

1-3 years

Fields of Expertise

toursim

toursim

: Intermediate

: Extreme - I love it!

:

Less than 1 year

photography

photography

: Intermediate

: Extreme - I love it!

:

1-3 years

Key Skills

Hard worker, Organizer, Flexible / Adaptive, Social, Supportive

Online Presence

Nadia Abd El Ghafar

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