Nader Kamal Abass Hassan Metwally

Team LeaderFull Time

Community Operations Analyst Arabic & LatinFull Time

• Job Details:Respond to and develop solutions for user issues, identify opportunities to improve the user experience, and apply qualitative and quantitative analysis techniques to provide insight into user behavior. Responsible for maintaining user safety, engagement, and site integrity by responding to reports of abuse and objectionable content. Respond to user inquiries within agreed turnaround times and standards of quality. Enforce Company’s Terms of Use by carefully monitoring reports of abuse on the site. Identify trends and perform cause analysis. Use market-specific knowledge, signals, and insights to spot and scope scalable solutions to improve the support of our community of users in the Portuguese Language market. Identify inefficiencies in workflows and suggest the solution and analyze and utilize relevant data to develop ways to improve the overall user experience on the site.

Team coordinatorFull Time

• Job Details:Takeing care for all team and business matter and intgrate with improve the business.