Basic Info

Nader Helal

14 years

Cairo, Egypt

Bachelor's Degree

Manager

Work Experience

Store Manager at Vodafone - Egypt

Experience Details

Store Manager

Operations/Management

Manager

• Actively seek long-term relationships with customers by anticipating long-term implications in the market place.
• Benchmark best practices and share knowledge to enhance efficiency in contain
• Customizing products due to market needs, monitoring customer’s attitude.
• Develop effective working relationship with customer.
• Develop new products and VBP tailored for corporate customers
• Established and developed the staff and ability to coach and develop a winning team
• Established solid contacts with customers and potential clients.
• Evaluating the team via the effective evaluations tools (monitoring, observing, coaching and evaluation via the KPI’s
• Make sure the target achieved with maximum profit by using the P&L. and trading density analysis.
• Manage day-to-day stores activities.
• Manage the Mystery shopper criteria and exit interview results
• Motivate the team by awarding them & delegate the tasks with empower.
• Participate in monitoring and evaluations of the sales representatives
• Planning, recruiting, organizing, leading, controlling and managing resources.
• Prepare a sales forecast and action plan to achieve it.


Company Details

Vodafone - Egypt (multinational)

Cairo, Egypt

More than 1000 employees

Retail, Telecommunications, Consumer Services

www.vodafone.com.eg

Apr 2007 to Oct 2009 (2 years 6 months)
Sales Sr. Supervisor at AL-Futtaim Panasonic - UAE

Experience Details

Sales Sr. Supervisor

Sales/Retail

Experienced (Non-Manager)

N/A


Company Details

AL-Futtaim Panasonic - UAE (multinational)

United Arab Emirates

N/A

Retail, Electronics and Semiconductors

N/A

Dec 2002 to Sep 2006 (3 years 9 months)
Sales Supervisor at Plug-Ins - UAE

Experience Details

Sales Supervisor

Sales/Retail

Senior Management (e.g. VP, CEO)

N/A


Company Details

Plug-Ins - UAE (multinational)

United Arab Emirates

N/A

Electronics and Semiconductors

N/A

May 2001 to Dec 2002 (1 year 7 months)
Sales Executive at Oman National Electronics - UAE

Experience Details

Sales Executive

Sales/Retail

Senior Management (e.g. VP, CEO)

N/A


Company Details

Oman National Electronics - UAE (multinational)

United Arab Emirates

N/A

Electronics and Semiconductors, Retail

N/A

Jan 1998 to Feb 2001 (3 years 1 month)
Sales Rep. at Technology Development Center

Experience Details

Sales Rep.

Customer Service/Support

Entry Level

N/A


Company Details

Technology Development Center

Egypt

N/A

Retail

N/A

Aug 1995 to Oct 1996 (1 year 2 months)

Achievements


Actively seek long-term relationships with customers by anticipating long-term implications in the market place.
Monitoring customer’s attitude.
Develop effective working relationship with customer.
Established and developed the staff and ability to coach and develop a winning team
Established solid contacts with customers and potential clients.
Evaluating the team via the effective evaluations tools (monitoring, observing, coaching and evaluation via the KPI’s
Make sure the target achieved with maximum profit by using the P&L. and trading density analysis.
Manage day-to-day stores activities.
Manage the Mystery shopper criteria and exit interview results
Motivate the team by awarding them & delegate the tasks with empower.
Participate in monitoring and evaluations of the sales representatives
Planning, recruiting, organizing, leading, controlling and managing resources.
Prepare a sales forecast and action plan to achieve it.



Actively seek long-term relationships with customers by anticipating long-term implications in the market place.
Benchmark best practices and share knowledge to enhance efficiency in contain
Customizing products due to market needs, monitoring customer’s attitude.
Develop effective working relationship with customer.
Established and developed the staff and ability to coach and develop a winning team
Established solid contacts with customers and potential clients.
Evaluating the team via the effective evaluations tools (monitoring, observing, coaching and evaluation via the KPI’s
Make sure the target achieved with maximum profit by using the P&L. and trading density analysis.
Manage day-to-day stores activities.
Manage the Mystery shopper criteria and exit interview results
Motivate the team by awarding them & delegate the tasks with empower.
Participate in monitoring and evaluations of the sales representatives



Improved Saling skills & MY PRODUCT KNOWLEDGE
Improved my computer skills
Improved my relationship with customers


Improved my technology awernis lavel
Improved my sales skills


I made 14 Art exhibitions in Egypt & UAE I played Karate & I have black pelt

Education

Bachelor's Degree in fine Art

Education Details

Bachelor's Degree

fine Art

Helwan University, Egypt

B / Very Good / 75 - 85%

N/A

N/A

Helwan University
1990 - 1995
High School - Thanaweya Amma

High School Details

Thanaweya Amma

banba kaden

Egypt

1990

A / Excellent / 85 -100%

N/A

banba kaden
1990

Certifications

Certificate details

management skills enhancement

Jan 2008

N/A

N/A

N/A

N/A

SAP R3
Dec 1999

Certificate details

SAP R3

Dec 1999

N/A

N/A

N/A

Al Futtaim UAE

N/A

Certificate details

Professional Telephone Skills

Oct 2002

N/A

N/A

N/A

Al Futtaim UAE

N/A

Training and Courses

Training/Course Details

Management Skills Enhancement for Vodafone - Egypt

Jan 2008

Scitron Rtaining - The Training Assocciates -USA

N/A

Training/Course Details

Professional Telephone Skills

Oct 2002

Al- Futtaim Training Centre - UAE

N/A

Training/Course Details

Customer Service Workshop

Feb 2000

Al- Futtaim Training Centre - UAE

N/A

Training/Course Details

Sales and Distribution Training SAP - R/3

Oct 1999

Al- Futtaim Training Centre - UAE

Microsoft Office 97 Overview & Fundamentals SAP R/3 Overiew & Basic Navigation SD04 - Sales Support & Complaints Handling SD05 - Sales & Contracts SD06 - Deliveries & Billing MM03 - Inventory

Training/Course Details

Retail Selling Skills Workshop

Dec 1999

Al- Futtaim Training Centre - UAE

N/A

Training/Course Details

Retail Selling Skills Course

Mar 1998

Al- Futtaim Training Centre - UAE

N/A

Training/Course Details

SAP R/3

Dec 1999

Sales and Distribution

SD04 - SD05 - SD06 - MM03

This profile is fresh!
Last update 30 days ago.

Jobseeker photo

Profile Skills and Keywords

AL-Futtaim Panasonic - UAEArabicArtsBusiness DevelopmentConsumer ServicesCustomer ServiceCustomer Service WorkshopCustomer-orientedElectronics And SemiconductorsEnglishFine ArtFrenchInitiativeLeaderMM03 Inventory & SAP R/4.7 - Retail ProMS-Dos 6.22, Windows98, MS-Word 7.0MS-Excel 7.0 And Power PointManagementManagement Skills EnhancementManagement Skills Enhancement For Vodafone - EgyptMicrosoft Office 97 Overview & FundamentalsMinsat Seibel Win CashOman National Electronics - UAEPlacesPlannerPlug-Ins - UAEProblem SolverProfessional Telephone SkillsRetailRetail Selling Skills CourseRetail Selling Skills WorkshopSAP - R/3 Overview & Basic NavigationSAP R/3SAP R3SalesSales And Distribution Training SAP - R/3Sales ExecutiveSales Rep.Sales Sr. SupervisorSales SupervisorSelling SkillsSportsStore ManagerStores ManagementSupportTechnologyTelecommunicationsTravellingVodafone - Egypt

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Intermediate

: Intermediate

: Intermediate

: Intermediate

Tools and Technologies

MS-Dos 6.22, Windows98, MS-Word 7.0

MS-Dos 6.22, Windows98, MS-Word 7.0

: Expert

: Extreme - I love it!

:

More than 7 years

MS-Excel 7.0 and Power Point

MS-Excel 7.0 and Power Point

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft office 97 overview & fundamentals

Microsoft office 97 overview & fundamentals

: Expert

: Extreme - I love it!

:

More than 7 years

SAP - R/3 overview & basic navigation

SAP - R/3 overview & basic navigation

: Expert

: Extreme - I love it!

:

More than 7 years

MM03 – Inventory & SAP R/4.7 - Retail Pro

MM03 – Inventory & SAP R/4.7 - Retail Pro

: Expert

: Extreme - I love it!

:

More than 7 years

Minsat – Seibel – Win Cash

Minsat – Seibel – Win Cash

: Expert

: Extreme - I love it!

:

1-3 years

Fields of Expertise

Retail

Retail

: Expert

: Extreme - I love it!

:

More than 7 years

Stores Management

Stores Management

: Expert

: Extreme - I love it!

:

1-3 years

Selling Skills

Selling Skills

: Expert

: Extreme - I love it!

:

More than 7 years

Professional Telephone Skills

Professional Telephone Skills

: Expert

: Extreme - I love it!

:

More than 7 years

Key Skills

Leader, Planner, Customer-oriented, Initiative, Problem Solver

Online Presence

https://www.facebook.com/naderh45https://twitter.com/naderh45

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