Basic Info

Nader Hanna

2 years

Helwan, Egypt

Bachelor's Degree

Experienced

Work Experience

Telemarketing Agent at Centro Global Solutions

Experience Details

Telemarketing Agent

Marketing/PR/Advertising

Entry Level

1) Make outbound calls to seniors in the USA and market Durable Medical Supplies and Equipment.
2) Qualify patients to make sure that the products are perfect fit for them.
3) Connect seniors to a supplier that will supply the product to them.


Company Details

Centro Global Solutions

Maadi, Cairo, Egypt

501-1000 employees

Marketing and Advertising

N/A

Aug 2016 to present (4 months)
Telesales - Telemarketing - Customer Service Representative at Centro Global Solutions

Experience Details

Telesales - Telemarketing - Customer Service Representative

Customer Service/Support, Sales/Retail

Experienced (Non-Manager)

1) Marketing and Telesales of Medical Supplies and Equipment.
2) Preparing presentations and present them to my team and manager.


Company Details

Centro Global Solutions (multinational)

Maadi, Cairo, Egypt

501-1000 employees

Medical Devices and Supplies

http://www.centrogs.com

Nov 2013 to Nov 2014 (1 year)
Customer Service Representative at Teleperformance

Experience Details

Customer Service Representative

Customer Service/Support

Entry Level

1) Handling customer's inquiries and complaints.
2) Educating new customers about the company's promotions and plans.
3) Troubleshooting and solving customer's issues.


Company Details

Teleperformance (multinational)

Cairo, Egypt

101-500 employees

Consumer Services

http://www.teleperformance.com/en-us/

Jul 2012 to Oct 2012 (3 months)

Education

BA in Business Administration

Education Details

BA

Business Administration

Helwan University, Egypt

C / Good / 65 - 75%

N/A

N/A

Helwan University
2009 - 2013
High School - Thanaweya Amma

High School Details

Thanaweya Amma

El Shahed Atef High School

Egypt

2009

B / Very Good / 75 - 85%

N/A

El Shahed Atef High School
2009

Training and Courses

Training/Course Details

Stairs Program

Jul 2014

Centro Global Solutions

Stairs Program for Managerial, Soft, and Communication Skills. Score (90% out of 100%)

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveArabicBusiness AdministrationBusiness DevelopmentCentro Global SolutionsComputer SkillsComputingConsumer ServicesCustomer ServiceCustomer Service RepresentativeDetails-orientedEducationEnglishFlexibleHandles StressHard WorkerHuntingInternetMarketingMarketing And AdvertisingMedical Devices And SuppliesMicrosoft OfficeReading BooksRetailSalesStairs ProgramSupportSurfing The InternetSwimmingTeam PlayerTelemarketing AgentTeleperformanceTelesalesTelesales - Telemarketing - Customer Service Representative

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Internet

Internet

: Advanced

: Extreme - I love it!

:

More than 7 years

Computer Skills

Computer Skills

: Advanced

: High

:

More than 7 years

Microsoft Office

Microsoft Office

: Intermediate

: High

:

3-5 years

Fields of Expertise

Customer Service

Customer Service

: Advanced

: High

:

1-3 years

Telesales

Telesales

: Advanced

: High

:

1-3 years

Key Skills

Hard worker, Flexible / Adaptive, Details-oriented, Handles Stress, Team Player

Online Presence

https://www.facebook.com/https://twitter.com/?lang=en

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