Nada Mohamed Ahmed

Customer experience ownersInternship

• Job Details:certificate of attendance in recognition of successfully completing customer experience owners course . It was about how to deal with customers in all f the situations , how to handle angry customers , how to train your mind to understand customers needs and mostly how to brand the company that you are working for to get the maximum customer experience and to exceed the customers expectations by providing them with more than they expect leaving the perfect impression about your company .

International account adviserFull Time

• Job Details:In Vodafone UK I used to work in the customer services field , we were receiving calls from existent customers who got issues to be resolved or who need to add some services , so we help them to sort out any problem and to add for them the needed services for their contracts . This Job requires a perfect communication skills , an excellent English conversation skills , patience and respect for the customers , and above all to be fully committed with the job .