NY
Nada Yehia
HR Administrative Specialist at Universal Building for Materials and Chemicals (Sipes)
EgyptWork Experience
Universal Building for Materials and Chemicals (Sipes)
Apr 2019 - Present -6 yrs, 2 months
Egypt
- Job Details:Managed the company's medical insurance files, addressing employee issues with the medical company. Coordinated hotel reservations for business trips and handled travel visas and security approvals. Oversaw flight ticket reservations and managed employees' car insurance files. Led administrative affairs for the head office, including internal movements, maintenance, events, and supplier dealings. Managed admin expenses and prepared monthly expense reports.
Customer Service Agent for Riti Account
i-Call Company
Aug 2018 - Apr 2019 -8 months
Egypt
- Job Details:Maintained a positive, empathetic, and professional attitude towards customers. Responded promptly to customer inquiries and resolved complaints. Provided feedback on the efficiency of the customer service process.
Howyda Al-Demerdash Foundation
Jul 2017 - Jul 2018 -1 yr
Egypt
- Job Details:Managed all administrative affairs and expenses for the foundation. Coordinated marketing and completion of courses and diplomas, delivering certificates to enrollees. Resolved client problems and addressed inquiries.
Sesame Club Nursery
May 2016 - May 2017 -1 yr
Egypt
- Job Details:Oversaw administrative affairs and expenses for the nursery. Managed applications for children's follow-up and acted as a liaison between teachers and parents. Informed parents about nursery activities and addressed inquiries.
Education
Bachelor's Degree in English
Ain Shams University (ASU)Jan 2011 14 yr 5 Months
Languages
English
FluentArabic
FluentFrench
Intermediate