Nada Yehia

HR Administrative Specialist

• Job Details:Managed the company's medical insurance files, addressing employee issues with the medical company. Coordinated hotel reservations for business trips and handled travel visas and security approvals. Oversaw flight ticket reservations and managed employees' car insurance files. Led administrative affairs for the head office, including internal movements, maintenance, events, and supplier dealings. Managed admin expenses and prepared monthly expense reports.

Customer Service Agent for Riti Account

• Job Details:Maintained a positive, empathetic, and professional attitude towards customers. Responded promptly to customer inquiries and resolved complaints. Provided feedback on the efficiency of the customer service process.

Office Manager

• Job Details:Managed all administrative affairs and expenses for the foundation. Coordinated marketing and completion of courses and diplomas, delivering certificates to enrollees. Resolved client problems and addressed inquiries.