NT

Nada Talaat

Customer Service & Telesales Representative at Harvest Courses

Work Experience

  • Receptionist, Accounts Assistant & Telesales

    Al-Kawthar Clinic

    Jun 2023 - Present -2 yrs

    • Job Details:Managed front desk and greeted patients professionally. Handled appointment scheduling and patient inquiries. Assisted with billing, invoices, and financial transactions. Conducted telesales calls to promote clinic services and offers.

  • Moderator (Remote Work)

    Freelance

    Jun 2022 - Present -2 yrs

    • Job Details:Monitored online platforms and ensured community guidelines were followed. Managed customer interactions and resolved inquiries in a timely manner. Provided content moderation to maintain a safe and engaging user experience.

  • Front Office Executive

    Healthy Clinic

    Jun 2022 - Jun 2023 -1 yr

    • Job Details:Managed front desk operations and welcomed patients. Scheduled appointments and maintained patient records. Assisted with administrative and clerical duties.

  • Customer Service & Telesales Representative

    Harvest Courses

    Jun 2020 - Present -5 yrs

    • Job Details:Provided excellent customer service and assisted clients with inquiries. Conducted telesales calls to promote and sell courses. Maintained customer records and handled follow-ups.

    • Skills

    • Customer & Patient Management
    • sales & telesales
    • Administrative support
    • HR & People Management
    • Strong Communication Skills
    • problem-solving skills

    Languages

    • Arabic

      Fluent

    • English

      Intermediate
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