NO

Nada Osama

Client Service Representative

Egypt

Work Experience

  • Client Service Representative

    Concentrix EG

    Egypt

    • Job Details:Assisted English-speaking customers with product-related inquiries. Strengthened communication and problem-solving skills, working in a fast-paced environment.

  • English Language Instructor

    English Pills Academy

    Egypt

    • Job Details:Taught English language skills to learners at B1–B2 levels, focusing on communication, vocabulary, and grammar. Designed interactive lessons and supported students in developing speaking and writing fluency. Delivered live online sessions and provided personalized feedback to improve learner outcomes.

    • Education

    • Diploma in Translation and Interpreting

      American University in Cairo (AUC)

      Jan 2026 

    • Bachelor's Degree in Translation

      Ain Shams University (ASU)

      Jan 2023 

    Skills

    • Customer Support
    • Customer Care
    • Back Office

    Languages

    • Arabic

      Fluent

    • English

      Fluent

    • Spanish

      Beginner
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