Nada Naser
Senior Team Manager
New Cairo, Cairo, EgyptWork Experience
Senior Team ManagerFull Time
Shiny Smile Veneers
Feb 2021 - Apr 2024 -3 yrs, 2 months
Egypt , Cairo
- Job Details:Office Manager & Team Leader Subject Matter Expert (SME) Quality Specialist Trainer
Corporate Account ManagerFull Time
Vodafone UK
Apr 2019 - Oct 2021 -2 yrs, 6 months
Egypt , Giza
- Job Details:- Managed corporate accounts for medium and large entities, ensuring meticulous billing and order fulfillment. - Provided guidance on employee mobile plans and device procurement, enhancing communication clarity and precision. - Mentored new employees as a floor walker, improving their system knowledge and customer interaction skills.
Customer Service AdvisorFull Time
Vodafone UK
Sep 2018 - Apr 2019 -7 months
Egypt , Giza
- Job Details:Took care of small business customers, looking after their mobile plans, answering billing questions, and solving technical problems with a professional touch.
Education
Bachelor's Degree in Languages
Ain Shams University (ASU)Jan 2020
Skills
- Customer Service
- Project Management
- Quality Assurance
- Microsoft Office
- Business Writing
- Customer Care
- Computer Skills
- WooCommerce
- Shopify
- Administration
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Languages
Arabic
FluentEnglish
Advanced