Nada Megahed

Partners Success supervisorFull Time

• Job Details:• Offering technical support to schools, addressing, and escalating technical issues to the appropriate teams when necessary. • Proactively communicating with clients to follow up on unresolved issues and effectively resolve any complaints. • Creating a service activation plan to ensure clients are aware of and utilizing the services included in their package. • Conducting meetings to review the service activation plan and fulfilment of service level agreements. • Participating in software development meetings to enhance service delivery for our clients. • Analyzing each client's usage and presenting the findings to them.

Social Media SpecialistFreelance / Project

• Job Details:Creating social media content calendar Social media analysis Segmentation Content Creation PR, and influencers collaboration

Social Media ModeratorFreelance / Project

• Job Details:Answering DMs and messages on both messenger and instagram Creating posting calendar Creating posts “copywriting” Responding to comments and interactions