Nada Wael El Gendy

Senior IP Associate - Tech enabled servicesFull Time

• Job Details:Client & Relationship Management: Building and maintaining strong client relationships, acting as a trusted advisor, and ensuring that our IP services meet and exceed expectations. Intellectual Property & Legal Expertise: Managing IP portfolios, supporting legal research, and contributing to strategic IP decisions that align with business goals. International Business Development: Representing Alyafi IP Group on an international stage, developing global partnerships, and driving business growth through innovative tech-enabled strategies. Project Leadership: Coordinating complex projects from conception to completion, using best practices in project management to deliver high-quality outcomes on time and within budget.

Senior Customer Excellence OfficierPart Time

• Job Details:1- Implement the operational business development plan as set by the management. 2- Ensure excellent customer service values are being implemented in line with the company’s mission and vision. 3- Ensure the turnover rate of answering customers on the website is less than 2 minutes. 4- Initiate contact with prospective clients to ensure business targets are met, and increase exposure of the brand. 5- Research startup and SME platforms and compile data on them such as contact details industries and presence, and prepare email campaigns to increase business development outreach. 6- Ensure turnover rate of replying to clients via social media platforms is less than 24 hours. 7- Preparing and communicating proposals to prospective clients 8- Preparing and arranging for meetings with prospective clients 9- Adding leads on CRM platform, ensure it is updated with all the required data. 10- Advising clients on best practices. 11- Assisting clients on how to create strong trademarks and the importance of filing a trademark. 12- Assisting clients on how to cost efficiently and effectively file trademarks 13- Assisting clients in their trademark success journey from taking the decision to register a trademark up to the registration process. 14- Assisting clients on how to use the trademark within marketing and social media. 15- Manage social media accounts on LinkedIn, and twitter, by adding new contact, reaching out to potential clients, posting and following up on posts. 16- Create and translate interesting, innovative and informational blogs and share them on their designated platforms 17- Perform research and be up to date with all topics regarding the intellectual property.

Summer camp teacherFull Time