NA

Nada Alaa

Customer Support Representative at EAAC Group for Training & Consultancy

Alexandria, Egypt

Work Experience

  • Customer Support Representative

    EAAC Group for Training & Consultancy

    Nov 2022 - Present -2 yrs, 7 months

    Egypt

    • Job Details:Conducting direct, face-to-face interviews, interviews over the phone with clients. Identify the level of customer knowledge of services and products provided by the company. Provide all information needed by the client. Maintaining a positive approach in dealing with customers and showing the extent of professionalism in dealing with and resolving their problems. Submit customer satisfaction survey reports.
  • Educational Consultant

    Harvest British College

    Nov 2021 - Oct 2022 -11 months

    Egypt

    • Job Details:Promoting and marketing the company's products and services and convincing customers of them. Receiving various customer inquiries and complaints and responding to them as soon as possible. Monitor lecture performance. Data entry level.
  • Education

    • Bachelor's Degree in Anthropology

      Alexandria University (ALEXU)

      Jan 2017 - Jan 2021 - 4 yr

    Skills

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    Languages

    • Arabic

      Fluent
    • English

      Intermediate
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