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Nada Muhammad

Technical Support Specialist at Aliaict

Haram, Giza, Egypt

Work Experience

  • Technical Support SpecialistFull Time

    Aliaict

    Oct 2023 - Present -1 yr, 8 months

    • Call Center AgentFull Time

      Premier Services And Recruitment Overseas

      Jun 2019 - Oct 2023 -4 yrs, 4 months

      Egypt , Giza

      • Job Details:- Handled customer inquiries and provided excellent customer service. - Managed a high volume of customer calls and emails efficiently and professionally. - Collaborated with a team to achieve sales targets and ensure customer satisfaction. - Developed strong product knowledge to address customer needs and concerns effectively.
    • senior salesFull Time

      pinky loly pop

      Apr 2017 - Mar 2019 -1 yr, 11 months

      • Education

        • Bachelor's Degree in Business management

          Cairo University (CU)

          Jan 2019 - Jan 2023 - 4 yr

        • High School - Thanaweya Amma

          elharam high school

          Jan 2017 

        Skills

        • Customer Care
        • Customer Support
        • Computer Skills
        • Speed Typing
        • Communication
        • Microsoft Office
        • Mass Communication
        • Customer Service
        • MS Office
        • ICDL
        View More

        Languages

        • Arabic

          Fluent
        • English

          Advanced

        Training & Certifications

        • Adobe illustrator

          Amr Attallah (youtube chanel)·2023
        • logo design

          Yanfaa·2023
        • Fundamentals of digital marketing

          google·2022
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