
Nada Muhammad
Technical Support Specialist at Aliaict
Haram, Giza, EgyptWork Experience
Call Center AgentFull Time
- Job Details:- Handled customer inquiries and provided excellent customer service. - Managed a high volume of customer calls and emails efficiently and professionally. - Collaborated with a team to achieve sales targets and ensure customer satisfaction. - Developed strong product knowledge to address customer needs and concerns effectively.
Education
Bachelor's Degree in Business management
Cairo University (CU)Jan 2019 - Jan 2023 - 4 yr
High School - Thanaweya Amma
elharam high schoolJan 2017
Skills
- Customer Care
- Customer Support
- Computer Skills
- Speed Typing
- Communication
- Microsoft Office
- Mass Communication
- Customer Service
- MS Office
- ICDL
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Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
Adobe illustrator
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