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Nada Abdelghani

Customer Account Manager

Cairo, Egypt

Work Experience

  • Customer Account Manager

    Advertising Agency

    Jan 2021 - Jun 2022 -1 yr, 5 months

    Egypt

    • Job Details:Build and maintain strong client relationships, serve as the primary point of contact for clients, ensuring their satisfaction and overseeing the successful execution of advertising campaigns. Collaborate closely with internal teams to develop and implement effective advertising strategies that meet client objectives.
  • Public Relations Manager

    International London Academy

    Aug 2018 - Sep 2020 -2 yrs, 1 month

    Egypt

    • Job Details:Create and maintain a favorable public image for their employer or client by communicating programs, accomplishments and/or points of view. Field media questions and pitch stories to the media, prepare media kits and organize press conferences.
  • Supervisor

    California International College

    Aug 2017 - Jul 2018 -11 months

    Egypt

    • Job Details:Supervising the education system, giving etiquette and protocol lectures, assessment and interviewing the new students.
  • Client Service Representative

    Emirates NBD Bank

    Sep 2015 - Jan 2016 -4 months

    Egypt

    • Job Details:Handling and following up with the customer’s complaints, working the system to present the data on their accounts, marketing the bank’s services and benefits to possible leads, directing the customers’ calls to their respective channels.
  • Education

    • Master's Degree in Media and Mass Communication

      International London Academy

      Jan 2010 - Jan 2014 - 4 yr

    • Bachelor's Degree in Media and Mass Communications

      October 6 University (OU)

    Skills

    Languages

    • Arabic

      Fluent
    • English

      Beginner
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