Nada Shawkey ElKelany

Social Media ModeratorFull Time

• Job Details:▪️Responsible for managing the pages of the center. ▪️Responsible for responding to customers' inquiries through social media and responding to comments. ▪️There is a sales section that presents customers with new offers and available services. ▪️Taking reservations from social media and delivering them to the customer service team.

Community ManagerFull Time

• Job Details:▪️Responsible for managing the Academy's pages on Facebook, Instagram and LinkedIn. ▪️Coordination of work with the content writer and designer Based on management requirements. ▪️Create a monthly content plan and set the dates for its publication. ▪️Using some tools to create ideas for content such as Keyword Explorer and WordStream. ▪️Scheduling and publishing content on all pages. ▪️Responding to customer inquiries through social media and responding to comments. ▪️Sending new offers to customers and filtering messages daily. ▪️Recording customer data in an excel sheet for delivery to the sales team. ▪️Make monthly reports on the number of messages and comments and the number of customers who registered during the month. ▪️Managing and following up on all competitions and promotions on social media. ▪️Work on social networks through Marketing for academic services and offers, And increase followers by making invitations to like the page.

Social Media ModeratorFull Time

• Job Details:▪️Responsible for responding to +15 pages. ▪️Responding to customer inquiries and comments. ▪️Recording customer data in an excel sheet and taking reservations. ▪️Sending new offers to customers and filtering messages daily.