Nabil Wafeek Ali

Senior Unified Communication ConsultantFull Time

• Job Details: Provide network implementation services and consultations.  Support IP Telephony / VoIP network enhancing.  Excellent troubleshooting and system analyzing skills  Consult, support and assist Cisco Systems multinational customers.  Network training courses & implementation.  Delivering UC training courses & implementation (associate, professional and advanced levels)  Massive experience based on certified knowledge.

Instructor / Technical ConsultantFull Time

• Job Details: Provide network implementation services and consultations  Involved in assigned UC projects and providing designing, implementation and documentation services.  Working as instructor for network training courses - Delivering UC training courses (associate, professional and advanced levels).

Technical SupportFull Time

• Job Details: Technical Support For Sony VAIO computers (Europe only):  (Ms office, Windows XP, Vista, 7 and Sony Applications)  Troubleshooting for the issues.  Solving customer's problems.  Escalations for the new issues.  Email support and selling spare parts for the customers