Basic Info

NABIL BOUTROS

14 years

Cairo, Egypt

Bachelor's Degree

Senior Management

Work Experience

Computer Specialist at Department of Orgnization and Admin

Experience Details

Computer Specialist

Installation/Maintenance/Repair

Manager

 Diagnose hardware and software problems, and replace defective components.
 Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.
 Plan, coordinate, and implement network security measures in order to protect data, software, and hardware.
 Set up equipment for employees and trainee use, performing or ensuring proper installation of cable, operating systems, and appropriate software
 Develop training materials and procedures, and/or train users in the proper use of hardware and software.
 Oversee the daily performance of computer systems, and test computer hardware, networking software and operating system software.
 Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes
 IT support for all the Department offices and computer training lab.


Company Details

Department of Orgnization and Admin

Giza, Egypt

N/A

Training and Coaching

N/A

Jul 2004 to present (13 years 1 month)
CUSTOMER SUPPORT ENGINEER at PANASONIC

Experience Details

CUSTOMER SUPPORT ENGINEER

Installation/Maintenance/Repair

Experienced (Non-Manager)

 Connect machine, such as digital photocopiers, faxes to customer Local Area Network (LAN),complete with all configurations and applications software and hardware.
 Tests machine to locate cause of electrical problems, using testing devices, such as voltmeter, ohmmeter, and circuit test equipment.
 Disassembles machine and examines parts, such as wires, gears, and bearings for wear and defects, using hand tools, power tools, and measuring devices.
 Assembles and installs machine according to specifications, using hand tools, power tools, and measuring devices.
 Repairs, adjusts, or replaces electrical and mechanical components and parts, using hand tools, power tools, and soldering or welding equipment.
 Reads specifications, such as blueprints, charts, and schematics to determine machine settings and adjustments.
 Instructs operators and servicers in operation, maintenance, and repair of machine.


Company Details

PANASONIC

Giza, Egypt

51-100 employees

Engineering Services

N/A

Jan 2001 to Jun 2004 (3 years 5 months)

Achievements


In July 2004, I started my work by construction of computer training lab. Consisting of 40 Pcs / local area network (LAN) / peripheral equipments like (printers, scanners, data show and fax) /ADSL I selected hardware and material, assuring compliance with specifications and product requirements, I did all assembly/ installation of computer hard/software, in addition to LAN cables ,switching and all required software.

Education

BACHELOR OF ELECTRICAL ENGINEERING in COMPUTER AND CONTROL

Education Details

BACHELOR OF ELECTRICAL ENGINEERING

COMPUTER AND CONTROL

Assiut University, Egypt

C / Good / 65 - 75%

N/A

N/A

Assiut University
1988 - 1993

Certifications

IELTS
Aug 2008

Certificate details

IELTS

Aug 2008

N/A

N/A

N/A

BRITISH COUNCIL

N/A

Training and Courses

Training/Course Details

WEB DESIGN

Apr 2005

ITI

N/A

Training/Course Details

A+

May 2007

NATIONAL PLANNING INSTITUTE

N/A

This profile is fresh!
Last update 4 days ago.

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Profile Skills and Keywords

A+AUTOMATIC CONTROLAnalyticalCOMPUTER AND CONTROLCUSTOMER SUPPORT ENGINEERComputer MaintenanceComputer SpecialistCreativeCustomer-orientedEngineering ServicesEnglishHard WorkerIELTSITIT InstructorInstallationIt ManagerMaintenanceMaintenance EngineerMicrosoft OfficeOperating SystemPresenterRepairResearchSite EngineerTechnical Support EngineerTechnologyTraining And CoachingWEB DESIGN

Self-assesed Skills

Languages

English

English

: Fluent

: Advanced

: Advanced

: Fluent

Tools and Technologies

operating system

operating system

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

More than 7 years

Computer Maintenance

Computer Maintenance

: Expert

: Extreme - I love it!

:

More than 7 years

Fields of Expertise

it manager

it manager

: Expert

: Extreme - I love it!

:

More than 7 years

technical support engineer

technical support engineer

: Expert

: Extreme - I love it!

:

5-7 years

site engineer

site engineer

: Expert

: Extreme - I love it!

:

1-3 years

maintenance engineer

maintenance engineer

: Expert

: Extreme - I love it!

:

More than 7 years

IT instructor

IT instructor

: Expert

: Extreme - I love it!

:

5-7 years

Key Skills

Analytical, Hard worker, Presenter, Customer-oriented, Creative

Online Presence

http://wuzzuf.net/me/nabeelfarag

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