Basic Info

Mohammed el syed

6 years

Giza, Egypt

Bachelor's Degree

Manager

Work Experience

CSR at El araby group

Experience Details

CSR

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

El araby group

Egypt

501-1000 employees

Manufacturing

N/A

Jan 2011 to present (6 years)
Training and Recruitment Specialist at Elaraby group

Experience Details

Training and Recruitment Specialist

Administration, Education/Teaching, Human Resources

Experienced (Non-Manager)

N/A


Company Details

Elaraby group

Egypt

N/A

Consumer Electronics

N/A

Apr 2013 to present (3 years 9 months)
Learning Coach at Elaraby Group

Experience Details

Learning Coach

Education/Teaching, Training/Instructor

Experienced (Non-Manager)

N/A


Company Details

Elaraby Group

Egypt

More then 1000 employees

Manufacturing

N/A

Nov 2013 to present (3 years 2 months)
Customer Care Supervisor at El Araby Group

Experience Details

Customer Care Supervisor

Operations/Management

Manager

N/A


Company Details

El Araby Group

Egypt

N/A

Manufacturing

N/A

Jul 2016 to present (6 months)
Training Coordinator at Elaraby group

Experience Details

Training Coordinator

Administration

Experienced (Non-Manager)

N/A


Company Details

Elaraby group

Egypt

N/A

Consumer Electronics

N/A

Feb 2013 to Mar 2013 (1 month)
Training Coordinator at Elaraby group

Experience Details

Training Coordinator

Administration

Experienced (Non-Manager)

N/A


Company Details

Elaraby group

Egypt

N/A

Consumer Electronics

N/A

Feb 2013 to Mar 2013 (1 month)
Travel consultant at Teleperformance

Experience Details

Travel consultant

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Teleperformance (multinational)

Cairo, Egypt

N/A

Information Technology Services

N/A

Nov 2010 to Dec 2010 (1 month)

Achievements


Crm sector team building project owner.

Learning research and development project owner.

Excellence and professionalism project team member.

Coaching culture project coordinator.


i have achievement at school, because i had alot of appreciation certificates in the subjects of english , geography and arabic. i have an achievement at university , as i joined EDU EGYPT program in the feild of BPO.

Education

Bachelor's Degree in accounting

Education Details

Bachelor's Degree

accounting

Cairo University, Egypt

Not specified

N/A

N/A

Cairo University
2006 - 2010

Certifications

Certificate details

accounting diploma

Aug 2008

N/A

N/A

N/A

Triple A

N/A

Certificate details

EDU Egypt program

Oct 2010

N/A

N/A

N/A

Infosys , IBM , ministery of higher education and ministery of information technology and communication

N/A

Certificate details

Advanced comuter skills

Oct 2006

N/A

N/A

N/A

cairo universty

N/A

Training and Courses

BPO at ITI
Oct 2010

Training/Course Details

BPO

Oct 2010

ITI

study a lot of topics related to BPO + inhancing our language + advanced computer skills >>>> BPO is "business process outsourcing"

Training/Course Details

general english

Oct 2009

Net skill educational center

N/A

Training/Course Details

customer service and soft skills training

Dec 2010

Teleperformance contact center

N/A

Training/Course Details

computerized accounting

Aug 2008

Advanced accounting accademy

N/A

Training/Course Details

Advanced coputer skills

Oct 2006

cairo university sociesty service center

N/A

Training/Course Details

Advanced computer skills

Oct 2006

cairo university sociesty service center

N/A

This profile is fresh!
Last update was today

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Profile Skills and Keywords

AccountingAccounting DiplomaAdministrationAdvanced Computer SkillsAdvanced Comuter SkillsAdvanced Coputer SkillsAnalyticalArabicBPOCSRComputerized AccountingConsumer ElectronicsCreativeCustomer Care SupervisorCustomer ServiceCustomer Service And Soft Skills TrainingCustomer-orientedEDU Egypt ProgramEnglishGeneral EnglishHard WorkerHome AppliancesHuman ResourcesInformation Technology ServicesInternetInternet SearchLearning CoachMS Windows 7MS Windows XpManagementManufacturingMicrosoft Office 2003 & 2007Office AppliancesPlannerRecruitmentSupportTeleperformanceTo Chat With My Indian FriendsTraining And LearningTraining And Recruitment SpecialistTraining CoordinatorTravel ConsultantWindows 98

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Intermediate

: Advanced

Tools and Technologies

Microsoft Office 2003 & 2007

Microsoft Office 2003 & 2007

: Advanced

: Extreme - I love it!

:

5-7 years

Internet

Internet

: Advanced

: Extreme - I love it!

:

5-7 years

Internet Search

Internet Search

: Advanced

: Extreme - I love it!

:

5-7 years

windows 98

windows 98

: Advanced

: Medium

:

1-3 years

MS windows xp

MS windows xp

: Advanced

: Medium

:

3-5 years

MS windows 7

MS windows 7

: Advanced

: Extreme - I love it!

:

1-3 years

Fields of Expertise

Home appliances

Home appliances

: Advanced

: High

:

Less than 1 year

Office appliances

Office appliances

: Advanced

: High

:

Less than 1 year

customer service

customer service

: Advanced

: Extreme - I love it!

:

Less than 1 year

Training and Learning

Training and Learning

: Advanced

: Extreme - I love it!

:

Less than 1 year

Recruitment

Recruitment

: Beginner

: High

:

Less than 1 year

Key Skills

Analytical, Planner, Hard worker, Customer-oriented, Creative

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