muzzamil Ansari

Lounge Supervisor

• Job Details:Promote and maintain the highest level of customer service to all guests while staying alert to their needs. Operated coffee and sandwich equipment. Work effectively with team members and management. Completed daily inventory and ordering. Able to operate a computerized POS system. Ability to work every shift. Adheres to corporate sanitation procedures and policies. Demonstrated a complete knowledge of menu items and ingredients.

Barista

• Job Details:Handling outside catering and manage all operations. Sets up lay-out for the next function accordingly. Bar/barista knowledge. Operates micros/revel system. Greet, seat and serve customer in a section of 09 tables in a high volume 5-star restaurant. Handling guest's complaints as much as possible and endorse to the manager on duty once it handled. Ensure personal hygiene and uses approved cleansing agents. Adheres to corporate sanitation procedures and policies. Up-sells at every available opportunity.

Barista

• Job Details:Maintain full knowledge of all products and menu items, store promotions, company service to successfully deliver them to all guests. Consistently scored upwards of 95% on customer satisfaction. Identified a crowding solution that led to 20% line reduction. Streamlined procedures for carryout orders that reduced packaging and accuracy checking time by 40%. Operated a POS system by taking orders and collecting payments.