Mutaz Al-Rawajbeh

HRSS Senior Specialist

• Job Details:Spearheaded the HRSS team's efforts to drive operational excellence and consistently deliver exceptional, employee-focused service across multiple regions. Trained and mentored junior payroll specialists, ensuring adherence to best practices, compliance standards, and seamless execution of payroll policies. Led the preparation of annual payroll and benefits reports, including audit-ready documentation, ensuring full compliance with internal policies and regulatory requirements. Resolved complex payroll discrepancies through critical analysis and strategic problem-solving, fostering a culture of accuracy, accountability, and continuous improvement.

HRSS Specialist

• Job Details:Accurately processed multi-country payrolls across regions including the GCC, Jordan, Egypt, Hong Kong, Algeria, and Georgia, ensuring precision and timely execution. Ensured efficient and error-free payroll transactions for all supported countries, adhering to internal controls and local regulatory requirements. Responded to employee inquiries with accuracy and professionalism, offering clear guidance on company policies, payroll, benefits, and leave management. Proactively identified and resolved payroll discrepancies, applying strong analytical skills to maintain compliance and employee trust.

Outsourcing Services Executive

• Job Details:Proactively anticipates potential issues and emerging risks, taking prompt and effective action to resolve them or escalate to the appropriate stakeholders as needed. Serve as the main point of contact between internal teams and external partners for outsourced services, ensuring smooth communication and coordination. Monitor service delivery performance and ensure compliance with agreed service levels and quality standards.