Basic Info

Mustafa Elfakharany

6 years

Giza Governorate, Egypt

Bachelor's Degree

Experienced

Work Experience

Purchasing Specialist at Hindawi Publishing Corporation

Experience Details

Purchasing Specialist

Media/Journalism/Publishing

Experienced (Non-Manager)

-Receive the Purchase Orders from the company’s employees to proceed with them after confirming they are approved by their managers.
-Collect and evaluate quotations and offers to compare between them to choose the most suitable offer based on the price, the suppliers’ commercial records, and their commitment.
-Create Importing Order and send it to the importer to proceed with the process.
-Follow-up with the importer through receiving cheques and sending invoices to finalize the payment process.
-Contact the Customs Clearance Authority to inquire about the issuance of form 13 to send it to the importers.
-Receive and check the purchased items to ensure their quality standards, and store them in the warehouse.
-Receive the invoices from the suppliers and send them to the customs team to clear the customs and allow the items to enter the free zone .
-Receive inspection forms from the requesting employees after checking the requested items to guarantee their quality.
-Prepare the papers for the purchased items after entering the free zone to distribute them to the requesters in the company.
-Insert the data of the purchased items on the system to keep a record of the purchasing processes.
-Check the stock of each item in the warehouse in order to purchase any item that is out of stock.
-Perform a quarterly evaluation on suppliers to ensure dealing with proper suppliers..


Company Details

Hindawi Publishing Corporation

Nasr City, Cairo, Egypt

More than 1000 employees

Publishing and Printing

www.hindawi.com

Apr 2014 to present (2 years 8 months)
Procurement Specialist at Elif Global

Experience Details

Procurement Specialist

Manufacturing/Production

Experienced (Non-Manager)

- Manage all purchase orders for appropriate selected sources and obtain all required approvals for same and administer procurement of all goods and services for all corporate offices and identify and obtain quotations from selected sources.
- Handles the purchasing process, in compliance with the set policies and procedures.
- To fulfil the purchase needs of all departments and regional clinics.
- Arranging, tracking and realizing on time, as the required quantity and with appropriate prices and payment terms.
- Conducting the necessary market researches for the purchases goods and services needed by the company by following the price and quality changes in the market for goods and services in the purchase orders.
- Sourcing new suppliers to develop the approval suppliers list.
- Follow up the Purchase orders process till receiving the goods in our warehouses.
- Arrange the payment with the Financial Department.
- Coordinate with the planning department to ensure smooth flow of row materials.
- Monitor all purchase orders and maintain regular follow up with all suppliers and customers and coordinate with vendors and place requests for all prices and monitor all bidding activities and recommend efficient source for corporate staff.
- Monitor all control costs of purchase materials and ensure achievement of all targets and perform tests on markets and collaborate with engineering and sales team and design resolutions for various supplier issues.


Company Details

Elif Global (multinational)

October 6 City, Egypt

More than 1000 employees

Packaging and Containers

www.Elif.com

Sep 2016 to present (3 months)
Sales in door-Customer service Representative-Advisor at Etisalat

Experience Details

Sales in door-Customer service Representative-Advisor

Sales/Retail

Experienced (Non-Manager)

-Achieving his/her individual Sales monthly target.
-Ensure high level of quality and accuracy in the daily work.
-Enhance after selling service & provide total customer satisfaction.
-Handle customers’ inquiries and provide solutions to their problems.
-Sell Etisalat products and services and ensure proper collection of required documents.
-Promote handsets and accessories.
-Ensure compliance to policies & procedures.
-Handle and keep records of cash & inventory to maintain accurate data that can be used for the 2nd shift and daily reports.
-Prepare reports including briefing, daily activity, closing sheet & follow up.
-Positive and effective involvement in implementing the retail plan.
-Handling all paper work which is reported to the different company departments.


Company Details

Etisalat (multinational)

elrehab city, Egypt

More than 1000 employees

Telecommunications

www.etisalat.com

Jun 2013 to Apr 2014 (10 months)
Assistant Manager at Alef bookstores

Experience Details

Assistant Manager

Education/Teaching, Training/Instructor

Experienced (Non-Manager)

- Achieving the monthly sales targets.
- Handle the daily sales retail store operations.
- Provides excellent customer service.
- Under general supervision of the store.
- Coordinating stocking, displays and other retail activities.
- Maintaining the accuracy of the inventory assigned under different categories.
- Operator a computer and/or cash register.
- Performs all customer service agent responsibilities.


Company Details

Alef bookstores

Maadi, Cairo, Egypt

51- 100 employees

Retail

www.alefbookstoes.com

Feb 2013 to May 2013 (3 months)
Senior Customer Service Representative at Xceed

Experience Details

Senior Customer Service Representative

Customer Service/Support

Experienced (Non-Manager)

-Delegated by the team leader for doing his duties.
-Doing tasks related to back office team and dealing directly with the management.
-Monitoring colleagues and find their needs .
-Helping Customers by solving their problems.
-Provide them with the required information for different inquiries.
-Offering new services and promotions.


Company Details

Xceed (multinational)

Smart Village. Giza, Egypt

More than 1000 employees

Telecommunications

www.xceedcc.com

Nov 2011 to Jan 2013 (1 year 2 months)
Customer Service Representative at Xceed

Experience Details

Customer Service Representative

Customer Service/Support

Entry Level

-Helping Customers by solving their problems.
-Provide them with the required information for different inquiries.
-Offering new services and promotions.


Company Details

Xceed (multinational)

Smart Village. Giza, Egypt

More then 1000 employees

Telecommunications

www.xceedcc.com

Oct 2009 to Oct 2011 (2 years)

Achievements


i got the employee of the month at xceed in January 2011. i achieved the target at alef bookstores nasr city branch for the first time in the company. i played in the team of school ( football ) when i was 13 years. i always love helping people .. try to solve their problems as much as i can . i believe in givenness is the best communication. when i was 7 years i got number 1 on my class in half year of exams. i always do my own business like selling products or working with my dad with simple salary .

Education

bachelor of commerce in Accounting

Education Details

bachelor of commerce

Accounting

Zagazig University, Egypt

C / Good / 65 - 75%

N/A

N/A

Zagazig University
2005 - 2009
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Elsayad Secondary School

Egypt

2004

A / Excellent / 85 -100%

N/A

Elsayad Secondary School
2004

Certifications

Certificate details

Excel Advanced 2010

Dec 2014

N/A

N/A

N/A

IT Egypt

N/A

Certificate details

Public Relations Diploma

Mar 2007

N/A

N/A

N/A

Cairo university

N/A

Training and Courses

Training/Course Details

Accounting

Jul 2008

KPMG

N/A

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

AccountingArabicAssistant ManagerBusiness DevelopmentBusiness Is BusinessCarsCommunicatorCreativityCustomer ServiceCustomer Service & SalesCustomer Service RepresentativeCustomer-orientedDepend On MeDo My Best As Much As I CanElif GlobalEnglishEtisalatExcel Advanced 2010FootballGreat PlainsHelp PeopleICDLInternetJournalismManufacturingMediaOperationsOrganizerPackaging And ContainersProblem SolverProcurement SpecialistProductionPublic Relations DiplomaPublishingPublishing And PrintingPurchasingPurchasing SpecialistRetailSalesSales In Door-Customer Service Representative-AdvisorSenior Customer Service RepresentativeSupportSupportiveTelecommunicationsXceed

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Advanced

: Advanced

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Great Plains

Great Plains

: Advanced

: High

:

1-3 years

ICDL

ICDL

: Intermediate

: High

:

1-3 years

Fields of Expertise

customer service & sales

customer service & sales

: Expert

: Extreme - I love it!

:

3-5 years

purchasing

purchasing

: Advanced

: Extreme - I love it!

:

1-3 years

Key Skills

Communicator, Customer-oriented, Organizer, Problem Solver, Supportive

Online Presence

https://eg.linkedin.com/in/mustafa-elfakharany-3298b19bmustafa elfakharany

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