MK

Mustafa Osama Kelany

Index Operations Analyst at IdealRatings, Inc.

Dokki, Giza, Egypt

Work Experience

  • Senior Data Delivery Executive atFull Time

    Idealratings

    Jan 2022 - Present -3 yrs, 6 months

    • Index Operations AnalystFull Time

      IdealRatings, Inc.

      Jun 2019 - Present -6 yrs, 1 month

      Egypt

      • Operations SpecialistFull Time

        Smaat.co (Loops)

        Oct 2017 - Jun 2019 -1 yr, 8 months

        Egypt , Cairo

        • Job Details:-Team Leader ( Assistant Manager) of the Operations -Fully Responsible for the Official Channels of the app and choose the hosts and the schedule. -Working on extracting and analyzing data regarding all users and their performance and many other criteria through reports and spreadsheets. - Financial reports regarding celebrities, special users and normal users. - Replying in VIP customers. - Following up with other teams in China and Singapore and coordinating the technicalities in the app. -Managing all online games and the events and contacting all hosts. -Handling all the other operational Tasks.
      • Content Supervisor Team leaderFull Time

        Smaat.co (Loops)

        Jun 2017 - Sep 2017 -3 months

        Egypt

        • Education

          • Bachelor's Degree in Commerce

            Alexandria University (ALEXU)

            Jan 2009 - Jan 2014 - 5 yr

          Activities

          • Organizer at Cairo Marathon

            Volunteering

            Feb 2019 - Feb 2019 

          • Organizing and logistics at Model of American Congress 13

            Volunteering

            Dec 2012 - May 2013 -5 months

          Skills

          • computer
          • Microsoft Excel
          • Sales
          • Customer Service
          • Zendesk
          • Events Organizing
          • Microsoft Office

          Languages

          • Arabic

            Fluent
          • English

            Advanced

          Training & Certifications

          • Commercial Excel

            Alexandria university ·2014
          • PMP

            Orascom training·2014
          • Trainee

            SAIB bank·2013
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