Basic Info

Muhammad Mujtaba Kamal

3 years

SHARJAH, United Arab Emirates

Diploma

Experienced

Work Experience

Technical Support Assistant at Tas’heel - Almalomat Center

Experience Details

Technical Support Assistant

IT/Software Development, Creative/Design/Art, Customer Service/Support

Experienced (Non-Manager)

• Planning and installing including servers, Storage devices, and backup devices.
• Ensure that all software`s installed on company desktop/laptop PC`s are licensed.
• Maintain an IT register of all IT equipments issued to the users.
• Prepare monthly systems uptime report, including hardware, software.
• Sorting out network connection and network related issues for users.
• Maintain and manage all active IT components like Servers, Users PC`s and switches.
• Maintaining active connection between multiple floors.
• Installation of operating systems (Server and/or clients).
• Configuration of Client machines to access servers.
• Create user id for new employees & Provide email address for new employees.
• Tag all active IT components including Servers, Users PC`s and switches.
• Maintain records of all hardware items as well as software items purchased.
• Maintain servers, workstations, computer rack, power supplies, UPS, computer peripheral equipment, scanners, printers, projectors; ensure that these are prepared and ready to be used.
 Desktop/Laptop installations, Installation of all the systems regarding Ministry of Labor.
 Developing online systems for the center.
 Maintaining the printers Fax Machines & Photocopy Machines.
 Remote Desktop Assistance.
 Setup 80+ desktop, cabling and their networking (LAN).
 Works with procurement staff to purchase hardware and software.
 Order computer supplies, Order Tonner supplies.
 Client Support and User support,
Also Providing Support for:
• CCTV Camera,
• Door locks Key access,
• Finger Prints Time Attendance,
• POS bill machines,
• Telephone Intercom management,
• Wavetec's Queue Management System,
• Quematic Queue Management System.


Company Details

Tas’heel - Almalomat Center (multinational)

SHARJAH, United Arab Emirates

51-100 employees

Government, Public Relations and Communications

www.almalomat.ae

Feb 2013 to present (3 years 10 months)
System Support Supervisor at Employees' Old-Age Benefits Institution (Head Office)

Experience Details

System Support Supervisor

Installation/Maintenance/Repair, IT/Software Development, Education/Teaching

Entry Level

 Setup and Maintenance of 200+ desktop / 50+ Laptops / 100+ printers
 Installations of Operating Systems i.e. Ubuntu 12.04, windows 8/7/XP and their Software’s
 Up gradations of firmware’s of different Desktops/Laptops Pc’s
 Troubleshooting
 Preventive Maintenance
 Lost Data Recovery
 Network Printer sharing / File sharing
 Installation of peripherals
 Servicing


Company Details

Employees' Old-Age Benefits Institution (Head Office)

Karachi, Pakistan

101-500 employees

Financial Services, Government

http://www.eobi.gov.pk/

Jan 2012 to Dec 2012 (11 months)

Education

BSc in Computer Science

Education Details

BSc

Computer Science

Virtual University of Pakistan, Pakistan

Not specified

N/A

N/A

Virtual University of Pakistan
2016 - 2018 (Expected)
Technical Diploma in Computer Information Technology

Education Details

Technical Diploma

Computer Information Technology

Aligarh Institute of Technology, Pakistan

B / Very Good / 75 - 85%

N/A

N/A

Aligarh Institute of Technology
2009 - 2012

Certifications

MCSE
Sep 2016

Certificate details

MCSE

Sep 2016

N/A

N/A

N/A

Microsoft

N/A

A+ Hardware
Aug 2006

Certificate details

A+ Hardware

Aug 2006

N/A

N/A

N/A

Aptech NN Center

N/A

Training and Courses

Training/Course Details

Du Mobile Registration

Jan 2014

Almalomat Center

N/A

Training/Course Details

POS Support

Nov 2014

Almalomat Center

N/A

This profile is not updated!
Last update more than 3 months ago.

Jobseeker photo

Profile Skills and Keywords

A+ HardwareComputer Information TechnologyComputer ScienceCreativeCustomer ServiceDesignDu Mobile RegistrationFinancial ServicesGamesGovernmentHTMLHTML5Hard WorkerITInstallationMCSEMaintenanceNew TechnologiesOrganizerPHPPOS SupportPhotographyPlannerPublic Relations And CommunicationsRepairSocial NetworkingSoftware DevelopmentSupportSystem Support SupervisorTasheel - Almalomat CenterTeam PlayerTechnical SupportTechnical Support Assistant

Self-assesed Skills

Tools and Technologies

HTML5

HTML5

: Expert

: Extreme - I love it!

:

3-5 years

Photography

Photography

: Expert

: Extreme - I love it!

:

5-7 years

PHP

PHP

: Advanced

: Extreme - I love it!

:

3-5 years

Fields of Expertise

HTML

HTML

: Expert

: Extreme - I love it!

:

3-5 years

Technical Support

Technical Support

: Advanced

: High

:

3-5 years

PHP

PHP

: Advanced

: High

:

3-5 years

Key Skills

Planner, Hard worker, Creative, Organizer, Team Player

Online Presence

https://ae.linkedin.com/in/mujtaba989/mujtaba989mujtaba_989http://mujtaba989.pancakeapps.com/

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