Muhammed jasar

Healthcare IT Application Specialist

• Job Details:Provided comprehensive training and technical support for US dental software, including Titanium and Dentimax. Collaborated on major hospital projects including King Abdullah Specialized Children's Hospital and Qassim University Medical City Hospital, utilizing US dental software such as Titanium, Dentimax and MIPACS for accurate planning, documentation, and workflow optimization. Ensured compliance with HIPAA and GDPR regulations, enhancing data security and patient confidentiality. Provided real-time application support to clinical and administrative users, resolving software-related issues and ensuring minimal disruption to operations. Trained medical staff including dentists, receptionists, and technicians on effective use of application features and workflows. Monitored application logs and performed routine audits to proactively identify and resolve system errors. Provided functional and technical support for Odoo ERP applications. Provided training and ongoing support related to patients mobile applications.

IT Desktop Support - HIS ERP Application Support

• Job Details:Handled multiple modules including clinic reception, laboratory, radiology, ultrasound, pharmacy, iqama & baladiya, accounts & HR, EMR & EHR. Diagnosed and troubleshot various hardware, networking, and software issues. Configured ESET Remote Administrator (antivirus) for system security. Installed and configured computer hardware, networking, printers, and applications. Provided ongoing technical support to employees during and after training sessions. Managed monthly insurance claim submissions and insurance pre-authorization through the NPHIES platform. Assisted pharmacists with ERP software for inventory management, sales processing, purchase orders, and report generation. Handled ZATCA Fatoora portal integration for e-invoicing with HIS and ERP software, ensuring regulatory compliance.