Muhammad El Deeb

Business Trainer/L&D Consultant

Sharjah, United Arab Emirates
  • Microsoft Office
  • Training Material Creation
  • Training & Development
  • Instructional Design
  • Customer Service

Work Experience

Training ManagerFull Time

Al Moasher Business Group S.A.E

November 2018 - July 2019 • 8 months

Regional Retail Training & Development ManagerFull Time

Huawei Egypt

March 2017 - Present • 7 yrs, 1 month

Customer Service Trainer & CXX Program DirectorFreelance / Project

ECCO Outsourcing

November 2016 - May 2017 • 6 months

Talent Acquisition Specialist & Business Training ConsultantFull Time

Bridge for Training & Consulting

October 2016 - Present • 7 yrs, 6 months

Education

  • College Diploma in Analytical Biochemistry & Clinical Pathology

    Menoufia UniversityJan 2013 to Jan 2014 · 1 Year

  • BSc in Chemistry

    Menoufia UniversityJan 2004 to Jan 2013 · 9 Years

  • College Diploma in Human Resources Management

    Loughborough UniversityJan 2013 to Jan 2013 · 0 Month

  • College Diploma in Business Management

    American University in Cairo (AUC)Jan 2010 to Jan 2011 · 1 Year

Activities

  • Volunteering

    Researcher, Web Content Editor & MEA Volunteers Development Officer at Relief Organization

    Aug 2015 to present · 8 Years 8 Months

  • Volunteering

    Human Resources Trainer at Relief Organization

    Aug 2013 to Nov 2013 · 3 Months

  • Volunteering

    Human Resources Manager at Resala Foundation

    Jan 2013 to Nov 2013 · 10 Months

Achievements

Best Nesting Agent Q4 2015 Vodafone Egypt, January 2016 Best Consistent Achiever Vodafone Egypt, October 2016 Think Genius Recognition Vodafone Egypt, March 2017 Best Trainer Q3 Huawei Egypt, October 2017 Best Trainer of 2017 Huawei Egypt, January 2017 Best Success Story “ Special Recognition ” Huawei MEA, April 2017

Skills

Tools and Fields of Expertise

  • Microsoft Office
  • Training Material Creation
  • Training & Development
  • Instructional Design
  • Customer Service
  • Mass Hiring
  • Coaching & Leadership
  • Business Development
  • Performance Management
  • Organizational Development
  • Talents & Competence Development
  • Retail Management System (RMS)

Languages

  • Arabic

    Fluent

  • English

    Advanced

  • French

    Intermediate

Training & Certifications

  • Mastering Php & MySQL

    YAT Learning Centers·2013

  • Mastering Php & MySQL

    YAT Learning Center·2013

  • IATC [International Agent Trained Councelor]

    ICEF·2013

  • Professional Photography

    Cairo Amateurs Photography Club·2013

  • IATC

    ICEF·2013

  • Bachelor of Science

    Faculty of Science·2013

  • iTP TOEFL Preparation Corse

    Amideast Egypt·2013

  • Human Resources Management

    Loughborough Institute UK·2013

  • Human Resources Management Diploma

    Loughborough Institute UK·2013

  • iTP TOEFL Preparation Course

    Amideast Egypt·2013

  • Brain Based Learning

    Teach Right Academy·2012

  • Mastering ASP.Net 3.5

    YAT Learning Centers·2012

  • Microsoft SQL Server 2008

    YAT Learning Centers·2012

  • Microsoft SQL Server 2005

    YAT Learning Centers·2010

  • Mastering ASP.Net 2.0

    YAT Learning Centers·2010

  • Mastering ASP.Net

    YAT Learning Center·2009

  • General English [Intermediate Level]

    AXON Global·2009

  • General English

    AXON Global·2008
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