muhammad Mounier

Program Manager

• Job Details:Manage scholars from Badr University, Zewail City University, and Arab Academy. Oversee academic tracking, development planning, and student activities. Coordinate logistics, budgets, and financial operations related to scholar programs. Supervise professional training delivery and evaluate outcomes from external providers. Resolve student complaints and issues through proactive engagement.

Senior Program Specialist

• Job Details:Led outreach, advising, and enrollment initiatives for professional diploma programs. Trained instructors and faculty on Moodle and Blackboard systems. Resolved complex technical issues in collaboration with internal IT teams. Delivered logistical and administrative support for major annual conferences. Managed complaints and feedback loops, ensuring continuous service improvement.

Program Specialist

• Job Details:Implemented growth strategies to expand business certificate enrollments. Maintained course quality standards and instructor coordination. Managed LMS content uploads and resolved user access issues. Provided academic advising and managed semester planning schedules.