Muaz ur Rehman

IT Support Specialist

• Job Details:Provided technical support for hardware, software, and network issues to ensure smooth daily operations. Installed, configured, and maintained desktops, laptops, printers, and other IT equipment. Managed and troubleshooted LAN/WAN network connectivity, including routers, switches, and basic firewall configurations. Set up and maintained email accounts, domain configurations, and hosted email services such as Microsoft 365 and cPanel. Performed regular data backups and implemented basic data recovery solutions to prevent data loss. Maintained and updated software applications, operating systems, and antivirus programs across all company systems. Managed IT asset inventory, including issuance, repair tracking, and replacements. Created and managed user accounts and access permissions, ensuring data and system security. Provided IT onboarding support for new employees, including workstation setup and system orientation.