profile-img

MAHMOUD EL TAGOURY

Business analyst | Brokerage Operations | Reconciliations I Proficient SQL

Riyadh, Saudi Arabia

Work Experience

  • International brokerage operationFull Time

    Riyad Bank

    Jul 2017 - Present -8 yrs

    Saudi Arabia , Riyadh

    • Senior Logistics specialistFull Time

      Azadea Group

      Jul 2015 - Jul 2017 -2 yrs

      Egypt

      • Job Details:• Supervise & update inventory for all purchase items to prevent shortage, whilst, avoiding overstock, and excessive financial burden. • Monitors all purchase requisitions submitted to the purchasing unit; resolves all extraordinary complaints, problems, & difficult situations with departments and/or vendors to maintain smooth & proper functioning of the department. • Maintains & reconciles the physical inventory; reviews & enhances stock management techniques by upgrading planning system & forecasting methods & tools to ensure proper demand. • Plans & implements export strategy & activities to remain consistent with overall aims & requirements of the organization. and Stock Keepers as per company guidelines.
    • Operation excutiveFull Time

      Atlas International for shipping agencies

      Apr 2011 - Dec 2015 -4 yrs, 8 months

      Libya

      • Job Details:o Responsible for the movements of the containers o Daily report of containers movements o Daily report of available empty containers o Preparing and provide terminals and vsls agents by discharging lists for vessels o Assignment of empty equipment for export clients. o Specification of empty equipment for (Operation & Sales Departments & management). • Communicate and maintain favorable relationships with customers/terminals/depots/ business partners/local authorities and others that have influence over our business activities. • Overall responsible about lines activities, strategy, structure, targets, performance, plans, including budgeting and cost control. • Overall responsible about the follow of the information between the Commercial, Documentation, Operation, Account departments & resolution of disputes with the interdepartmental. • Responsible for effectively controlling & managing port operation, negotiate terms & condition with terminals, formalize agreements / contracts, ensure close co-ordination. Maintain good relations with port authorities. • Leading the negotiation between line's principals & port's top management ensuring line interests is maintained / achieved. • Responsible for achieving the defined revenue/volume budgets and targets & working closely with the Commercial team in the development & achieve line's strategies. • Overall responsible about the vessel’s operations/performance during port calls & co-ordinate with ship’s planners regarding the loading/discharging Plans, Instruction, Stability Calculations, Dangerous cargo segregation. • Dealing with vessel’s command & looking after all the vessel’s requirements. • Co-ordinate with stevedoring companies, storehouses, customs and port authority in regards to required applications and forms to get smooth berthing & un-berthing and obtaining port clearance. • Co-ordination with all other departments to ensure that they are aware of the current status of the vessels and to direct assistance where required. • Ensure operational problems are handled in the least disruptive way and make sure strategic accounts/cargoes are protected. - Attend daily port meeting. • Correspondence with the vessel’s masters concerning the berthing program. • Coordinate the berthing and sailing of vessels in an optimal manner. • Handling all the vessels requirement during the port stay & coordinate vessel supplies with ship chandler as requested by the Master. - Assist in organizing and carrying out crew change / medical assistance. • Forward Load & Discharge list to stevedore and port & ensure that the loading / discharging plans will be carried out & coordinate with the chief officer / central planner in case of any change required. • Monitoring the stevedoring co. productivity to achieve maximum productivity and minimum turnaround time. • Clear vessels from Port / Customs / Immigration / Health authorities. • Keep my boss fully informed of all vessel activities and any other incidents at a minimum on a daily basis, and hourly when required. • Ensure prompt update of vessel arrival/departure. • Make arrangements for all required permits for visitors to port. • Auditing for all tasks of the financial department. • Preparing the final disbursement. • Auditing the vessel's invoices which received from the Port Authority to verify the applicable tariff. • Auditing the company contracts and checking if it meet the company requirements. • Solve critical store operational problems including customers’ complaints, in order to ensure operational effectiveness and to increase customers’ satisfaction
    • Area ManagerFull Time

      Retail Group Egypt

      Sep 2009 - Jan 2011 -1 yr, 4 months

      Egypt , Cairo

      • Job Details:• Responsible for leading and managing stores’ operation to deliver the highest standards of customer service and to maximize sales and profitability to meet company’s objectives. • Manages annual allocated budget by monitoring expenditure up to set limits, optimizing and reducing costs where possible and reporting variances versus budget. • Ensures the effective communication of sales plans and targets to the Shops, managing performance, developing and motivating employees, to meet the highest levels of performance and the achievement, or exceeding, of sales targets.
    • Education

      • English Commerce in Management

        Ain Shams University (ASU)

        Jan 2005 - Jan 2009 - 4 yr

      • High School - Thanaweya Amma

        Futures' language school

        Jan 2005 

      Achievements

      • Responded to over 65 custome

      Skills

      • Internet
      • Microsoft Windows
      • Microsoft Office
      • Management
      • Mac OS
      • Operations Department
      • Inward and Documentation
      • Sales
      • Customer Service

      Languages

      • Arabic

        Fluent
      • English

        Advanced
      • French

        Intermediate

      Training & Certifications

      • Leading with emotional intelligence

        Azadea ·2017
      • Presentation skills and public speaking

        Azadea ·2016
      • MDP (managerial developing program)

        Phi management ·2016
      • Directing others

        Azadea·2016
      • Delegating

        Azadea ·2016
      • CISCP & CISCM

        Blueocean ·2016
      • Confronting difficult employee behavior

        Azadea ·2016
      • Train the trainer

        Azadea·2016
      • Business english

        AUC·2009
      • Professional Selling skills & Customer service

        SAS-Egypt·2008
      • Conversation English

        British council·2008
      Share this Profile