Basic Info

Marwa youssef

3 years

Cairo, Egypt

Bachelor's Degree

Entry level

Work Experience

Account Manager at Diamond Professional Consultants

Experience Details

Account Manager

Sales/Retail

Experienced (Non-Manager)

- Direct sales as outdoor sales representative. Expand and diversify the customer base and meet sales targets.
- Secure an incremental end to end revenue growth and responsible for growing the Business Intelligence and Analytics Applications in the Middle East
- Build and Manage Pre-sales, Marketing and Account Management processes and plans.
- Schedule and Coordinate live and virtual events that accelerate the brand and sales pipeline
- Prepare marketing materials for events (name tags, giveaways, marketing materials, etc. )


Company Details

Diamond Professional Consultants

Cairo, Egypt

11-50 employees

Computer Software

www.diamond-dpc.com

Jan 2016 to Jul 2016 (6 months)
Applications Sales Representative at Advanced Computer Technology

Experience Details

Applications Sales Representative

Sales/Retail

Entry Level

-Recognize the needs of the consumer and provide detailed information to the consumer about the technical specifications of the computer software offered Infor .
-Investigates new items and makes recommendations for purchasing products.
- Takes orders over the phone and in person.
-Advises customers on technical matters and recommends appropriate computer configurations for Infor Applications
- Solicits information about application needs from customers.
- Negotiate price for the sale.
- Provide technical support after merchandise is purchased.
- Stay abreast of market trends.
- Assist with the company helpline.
- Serve as a customer service rep for customers who have questions or difficulties.
- Demonstrate product features before a sale.
- Respond to per-qualification questionnaire or information to tender document.
- Negotiate a commercial agreement.
- Help customers maximize the use of software features.
- Advise on appropriate user training.
- Ensure quality of service by developing a thorough and detailed knowledge of technical specifications and other features of employers' systems and processes.
- Maintain awareness and keep abreast of constantly changing software, hardware systems and peripherals.


Company Details

Advanced Computer Technology

Giza, Egypt

501-1000 employees

Information Technology Services

www.act.eg

May 2015 to Dec 2015 (7 months)
Sales Coordinator at Advanced Computer Technology

Experience Details

Sales Coordinator

IT/Software Development

Entry Level

-Managing all the sales related activity of the company.
-Handling a high volume of customer enquiries whilst providing a high quality of service to each caller.
-Writing up accurate and grammatically correct sales correspondence.
-Tracking sales orders to ensure that they are scheduled and sent out on time.
-Effectively communicating with customers in a professional and friendly manner.
-Ordering and ensuring the delivery of goods to customers.
-Supporting the field sales team.
-Ensuring that staff uniforms and personal appearance are always clean and professional.
-Carrying out administrative tasks such as data input, processing information, completing paperwork and filing documents.
-Organizing sales promotional campaigns.
-Contacting potential customers to arrange appointments.
-Speaking with customers using clear and professional language.
-Resolving any sales related issues with customers.
-Completing the administrative needs of the Sales Department.
-Making follow-up calls to confirm sakes orders or delivery dates.
-Responding to sales queries via phone, e-mail and in writing.
-Accurately analyzing and assessing statistical data.


Company Details

Advanced Computer Technology

Giza, Egypt

501-1000 employees

Information Technology Services

www.act.eg

Nov 2014 to Apr 2015 (5 months)
Logistics Specialist at Gloria Jean’s Coffees International

Experience Details

Logistics Specialist

Logistics/Supply Chain

Entry Level

- Organizing all shipments in line with company requirements.
- Ensuring the integrity of import / export documentation such as Bills of lading, GSP certificates
Commercial invoices and packing lists .
- Make sure that all Cafe branches have all they daily needs .


Company Details

Gloria Jean’s Coffees International (multinational)

Cairo, Egypt

51-100 employees

Food and Beverage Production

N/A

Jan 2014 to Oct 2014 (9 months)
Logistics spcialist at Sclumberger logilco INC.

Experience Details

Logistics spcialist

Logistics/Supply Chain

Entry Level

N/A


Company Details

Sclumberger logilco INC. (multinational)

Cairo, Egypt

More than 1000 employees

Oil and Gas

http://www.slb.com/

Aug 2012 to Dec 2013 (1 year 4 months)

Education

Bachelor's Degree in accounting

Education Details

Bachelor's Degree

accounting , marketing , managment

Ain Shams University, Egypt

Not specified

N/A

N/A

Ain Shams University
2009 - 2012

Certifications

ICDL
Nov 2010

Certificate details

ICDL

Nov 2010

N/A

N/A

N/A

microsoft

N/A

Training and Courses

Training/Course Details

general english

Jan 2009

AUC

N/A

Training/Course Details

Oracle Hyperion Planning Sales Specialist

Apr 2016

Oracle Partner Network

N/A

Training/Course Details

Oracle Hyperion Financial Management Sales Specialist

May 2016

Oracle Partner Network

N/A

Training/Course Details

Oracle Business Intelligence Applications Sales Specialist

May 2016

Oracle Partner Network

N/A

This profile is not updated!
Last update more than 3 months ago.

Jobseeker photo

Profile Skills and Keywords

Account ManagerAccountingApplications Sales RepresentativeBusiness DevelopmentCommunicatorComputer SoftwareEnglishFoodFood And Beverage ProductionGeneral EnglishGloria Jeans Coffees InternationalHard WorkerICDLITInfor SunsystemsInformation Technology ServicesLeaderLogisticsLogistics SpcialistLogistics SpecialistManagmentMarketingOil And GasOracle Business Intelligence Applications Sales SpecialistOracle Hyperion Financial Management Sales SpecialistOracle Hyperion Planning Sales SpecialistOrganizerOutingPresenterReadingRetailRunningSalesSales CoordinatorSclumberger Logilco INC.SingingSoftware DevelopmentTransportation

Self-assesed Skills

Languages

English

English

: Fluent

: Advanced

: Fluent

: Advanced

Tools and Technologies

infor sunsystems

infor sunsystems

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

logistics

logistics

: Expert

: Extreme - I love it!

:

1-3 years

sales

sales

: Advanced

: Medium

:

1-3 years

Key Skills

Leader, Communicator, Hard worker, Presenter, Organizer

Online Presence

 https://eg.linkedin.com/in/marwa-youssef-50b950102

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