Basic Info

Muhammad Al-Sabbagh

3 years

Cairo, Egypt

Bachelor's Degree

Entry level

Work Experience

Credit representative and back office coordinator at Vodafone Egypt

Experience Details

Credit representative and back office coordinator

Customer Service/Support

Entry Level

I work for the cash department at Vodafone Egypt. As a customer service agent, I am responsible for answering customers' inquiries, processing their requests and sorting out their problem with the service, if any.


Company Details

Vodafone Egypt (multinational)

Cairo, Egypt

More than 1000 employees

Telecommunications

N/A

Apr 2016 to present (8 months)
Cash Accountant at Max Learning Solutions

Experience Details

Cash Accountant

Accounting/Finance

Experienced (Non-Manager)

As a cash accountant, I was responsible for handling daily bills and registering all input and output accounts.


Company Details

Max Learning Solutions

Cairo, Egypt

101-500 employees

Education

N/A

Jan 2011 to Dec 2015 (4 years 11 months)
Bank Teller at ABC Bank

Experience Details

Bank Teller

Banking

Entry Level

As a teller, I worked directly with customers for both deposit and withdrawal transactions in addition to answering all their inquiries and processing all their requests with regard to their accounts.


Company Details

ABC Bank (multinational)

Cairo, Egypt

More than 1000 employees

Banking

N/A

Jan 2009 to Dec 2011 (2 years 11 months)

Education

Bachelor of Accounting in Accounting

Education Details

Bachelor of Accounting

Accounting

Ain Shams University, Egypt

C / Good / 65 - 75%

Accounting Finance Economic Business administration

N/A

Ain Shams University
2005 - 2009

Certifications

Certificate details

Money Forgery Certificate

Jan 2010

N/A

N/A

N/A

The Egyptian Banking Institute

N/A

Certificate details

Anti-Money Laundry Certificate

Feb 2010

N/A

N/A

N/A

The Egyptian Banking Institution

N/A

Certificate details

YAT Professional Diploma of Accounting

Jan 2009

N/A

N/A

N/A

N/A

Certificate details

Business Process Outsourcing Diploma

Feb 2009

N/A

N/A

N/A

Infosys Company

N/A

Training and Courses

Training/Course Details

English Language Advanced Courses

Dec 2008

American University in Cairo

N/A

This profile is not updated!
Last update more than 4 months ago.

Jobseeker photo

Profile Skills and Keywords

ABC BankAccountingAccuracyAdaptiveAnti-Money Laundry CertificateBank TellerBankingBusiness Process Outsourcing DiplomaCash AccountantCommitmentCommunicatorCredit ManagementCredit Representative And Back Office CoordinatorCustomer ServiceCustomer-orientedEducationEnglishEnglish Language Advanced CoursesFair EvaluationFinanceFlexibleInsuranceMicrosoft ExcelMicrosoft WordMoney Forgery CertificateNegotiatorPersistencyPlannerPunctualitySupportTelecommunicationsVodafone EgyptYAT Professional Diploma Of Accounting

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Excel

Microsoft Excel

: Expert

: Extreme - I love it!

:

More than 7 years

Fields of Expertise

Customer Service

Customer Service

: Expert

: Extreme - I love it!

:

5-7 years

Credit Management

Credit Management

: Expert

: Extreme - I love it!

:

1-3 years

Banking

Banking

: Intermediate

: High

:

Less than 1 year

Key Skills

Planner, Communicator, Negotiator, Customer-oriented, Flexible / Adaptive

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