Basic Info

Mina Saba

10 years

Giza, Egypt

Bachelor's Degree

Senior Management

Work Experience

Adminstration Sr.Specialist at Orange

Experience Details

Adminstration Sr.Specialist

Human Resources

Experienced (Non-Manager)

I am currently employed as Admistration Work Force Management Sr. Specialist at Orange and have eight years of experience working in office administration. In my present role, I enjoy the dynamic environment of communication field setting and have an excellent understanding of the processes and procedures that operate in a telecom environment. I am also aware of the manner in which staff can contribute positively to community. I have had extensive experience in providing administrative support to senior management, including CRM and cross departmental functions like HR, Customer Experience, Marketing & Sales departments’. Of courses, scheduling, forecasting agents’ data, answering telephone and email enquiries, administering databases & transportation fleet scheduling management, collecting and analyzing call center figures and producing statistical reports are my main job roles. I am also have acquired administrative knowledge by passing Orange skill-port courses as per mentioned in my resume.
One of my strengths is my ability to multi-task carrying out the diverse range of responsibilities attributed to administrative staff in a timely and effective manner. This can range from processing financial information to undertaking COPC inspections, and I also have special administrative experience in Microsoft excel reporting concerning the spreadsheets and the facilitation of workflow through excel Marcos and equations. I have demonstrated that I am keen to take initiative and work collaboratively with other staff to make office processes as efficient as possible. I am passionate about building relationships with colleagues and stakeholders, and I put people at ease with my friendly and professional manner.


Company Details

Orange (multinational)

Giza, Egypt

More than 1000 employees

Telecommunications

www.orange.com

Aug 2007 to present (10 years 2 months)

Achievements


Awarded a Recognition Token from Mr. Hassan Kabbani, for my exceptional efforts, dedication and sense of responsibility to operate at Minimum capacity as a volunteered work force admin minimizing the risk on our employees and ensuring the continuity of our crucial services during Egyptian Revolution time (2011). Awarded the Mobismart prize winner from Mr. Hassan Kabbani, C.E.O., for the project of Ahsan Sora and Wazifa which was applied on 2007 summer promotion propagating our motto Communicate from the Heart (2008). Member of Zoom Team Head by Mr. Shrief Reda, Call Center Supervisor, for writing Marketing scripts and intranet corrections at Mobinil for two consecutive rounds.

Education

Bachelor of Arts in English Language and Literature

Education Details

Bachelor of Arts

English Language and Literature

Cairo University, Egypt

B / Very Good / 75 - 85%

N/A

Honor degree certificate 2007

Cairo University
2003 - 2007
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Saint Fatima Language School

Egypt

2003

A / Excellent / 85 -100%

N/A

Saint Fatima Language School
2003

Training and Courses

Training/Course Details

Six Sigma way, Hr_01_a01_bs_enus

Jan 2017

Orange Skill Port

courses Common Administrative Support Tasks, ad_01_a02_bs_enuus Six Sigma way, Hr_01_a01_bs_enus Maximizing Your Relationship with Your Boss, ad_01_a03_bs_enus Representing Your Boss, ad_01_a01_bs_enus Interacting with others, ad_01_a04_bs_eunus Enhancing Listening Skills, comm_03_a04_bs_enus

This profile is not updated!
Last update more than 1 months ago.

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Profile Skills and Keywords

AdaptiveAdminstration Sr.SpecialistAdmistration MansgmentArabicCreativeCyclingEnglishEnglish Language And LiteratureFlexibleFrenchHuman ResourcesInternet SurfingMicrosoft OfficeOpera MusicOrangeOrganizerOutsorcingPresenterSix Sigma Way, Hr_01_a01_bs_enusSquashSupportiveTelecommunications

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Fluent

: Advanced

: Advanced

: Intermediate

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

More than 7 years

Fields of Expertise

Outsorcing

Outsorcing

: Expert

: Extreme - I love it!

:

More than 7 years

Admistration Mansgment

Admistration Mansgment

: Expert

: Extreme - I love it!

:

More than 7 years

Key Skills

Presenter, Creative, Organizer, Flexible / Adaptive, Supportive

Online Presence

 https://www.linkedin.com/in/mina-saba-a886b68awww.orange.com

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