Basic Info

Mohamed Roushdy

10 years

Riyadh, Saudi Arabia

Bachelor's Degree

Experienced

Work Experience

Datacenter & Virtualization Engineer at Saline Water Conversion Corporation (GOV Sector)

Experience Details

Datacenter & Virtualization Engineer

IT/Software Development

Experienced (Non-Manager)

Responsible for handling a datacenter that serves more than 5000 users.
 VMware vSphere environment: (32 physical ESXi hosts (vSphere 6.5 and 5.5)) managing, monitoring, access-permissions, planning, designing, implementing, upgrading, and licensing.
 VMware vRealize Operations Manager for monitoring the vSphere environment.
 PowerCLi for extracting reports and scripting.
 Delivering PaaS and VM support for DevOps teams.
 Managing and monitoring an enterprise-class data center infrastructure components.
o Environment temperature (HVAC system).
o APC Symetra UPS.
o Access control of the datacenter doors and rack doors.
o Managing the smart patch panels and gateways of the racks (PANDUIT).
o TV surveillance of the data center.
 Servers: HPE blade servers, HPE rack-mount servers, Cisco UCS blade server.
 SAN Storage: EMC VNX8000 and NetAPP. (total capacity is about 1 PB)
 KEMP LoadMaster load balancer managing.
 Contacting vendors for quotations and technical support requests.
Achievements
 Upgrading vSphere environment from version 5.5 to 6.5 for 28 ESXi hosts, vCenter server, and about 300 VMs, Distributed vSwitches (DvS).
 vSphere security hardening according to VMWare security hardening guide.
 Categorizing the VMs in multiple clusters for better resources utilization and providing the highest availability for the workloads.


Company Details

Saline Water Conversion Corporation (GOV Sector)

Riyadh, Saudi Arabia

More than 1000 employees

Energy and Utilities

www.swcc.gov.sa

Mar 2017 to present (4 months)
Systems Engineer at AT&C

Experience Details

Systems Engineer

IT/Software Development

Experienced (Non-Manager)

• Responsible for implementing new infrastructure solutions for our customers.
• Responsible for pre-sales and post-sales engineering duties.
• Infrastructure sizing and designing for virtualization, servers, SAN storage, etc.
• Fiber channel switches (Brocade), installing, configuring, and connecting.
• Providing technical support to our customers.
• Installing, configuring, and troubleshooting the following products:
o Servers (rack, tower, blade, and fault tolerant servers).
o SAN storage with fiber channel interfaces.
o Tape libraries.
o Server cabinets/racks.
o UPS/ Smart UPS (APC brand)
• VMware vSphere products (vCenter VA 5.5, 6.0 and ESXi 5.5, 6.0) – installing, configuring, and troubleshooting.
• VMware vRealize Operations Manager, installation and configuration.
• Veeam – backup solutions – installing, configuring, and troubleshooting.
• Symantec/Veritas backup exec – installing, configuring, and troubleshooting.
• Provide training for the customers on their new equipment and systems.
Achievements / Projects
 Qarun for Petroleum: installing three NEC fault tolerant servers.
 Petroleum Hospital: installing rack, servers, SAN storage, and VMware vSphere 5.5 environment.
 Egyptian Navy: rack, servers, SAN, and installing Windows Server 2012 R2.
 Arab Academy for Science and Technology: servers, SAN storages, VMware ESXi 6.0
 YKK Egypt: blade server upgrade and new SAN, vSphere 6.0


Company Details

AT&C

Cairo, Egypt

1-10 employees

Information Technology Services

http://atandc.com.eg

Mar 2015 to Feb 2017 (1 year 11 months)
Senior IT Systems Engineer at Youssef & Partners Law Firm

Experience Details

Senior IT Systems Engineer

IT/Software Development

Manager

Part-time job:
**************
Managing the IT infrastructure of the site and leading a team of IT support staff.
 Handling vendors and technical support suppliers.
 Responsible for reporting all problems with the cloud-based services (VMs, email, etc.,)
 Avaya IP Office 500 IP Telephony managing and configuring.
 Access control system and CCTV managing.
 Mobile device management using ManageEngine MDM.


Company Details

Youssef & Partners Law Firm

Giza, Egypt

11-50 employees

Legal Services

www.youssef.law

Jul 2016 to Nov 2016 (4 months)
IT Systems Administrator at LOGIC: TRaining & HR Development

Experience Details

IT Systems Administrator

IT/Software Development

Experienced (Non-Manager)

• Managing IT department, budget preparation, and handling vendors.
• Supervising a helpdesk agent.
• Active Directory services. (DCs, DHCP, DNS, WSUS, NPS, Group Policy) managing.
• VMware virtualization (vSphere ESXi 5.x hosts, vCenter).
• Hardware servers (Dell, HP), RAID, hardware, Managing and maintaining.
• Network Infrastructure (Cisco router 2800 series, HP ProCurve & 3COM managed switches, Wireless access points, ADSL, Attendance finger-print device), configuring and maintaining.
• FortiGate 110C firewall FortiOS 5.2.x (FSSO with AD) managing and maintaining.
• FortiAnalyzer 100C for internet usage reporting (FortiOS 5.2.x).
• APC Smart UPS, managing.
• Windows servers (2008 R2, 2008, 2003 R2) and Linux servers (CentOS Linux) managing.
• Office365 – Plans E1 and Exchange Online administering.
• Database servers: MS SQL 2005, 2008 R2, MySQL.
• RADIUS server for WI-FI authentication.
• VPN for remote administration and user access.
• Backup tasks for data on file servers, and WD NAS, managing & planning.
• CRM system used for company workflow, implementation and administering.
• Web apps, helpdesk ticketing system, and QuickBooks administering.
• SMS Gateway system for sending SMS to clients administering.
• Administering company website. (layout updating and user registrations)
• Helpdesk support for more than 30 users.
• Managing more than 30 laptops and few desktops (Apple, HP, Lenovo, Toshiba, Dell) running Apple OSX, Windows 7, Office 2010, Lync 2010, and more.
• Xerox copy machines for printing and network scanning.
• Using “ManageEngine Desktop Central 9” for managing & monitoring hardware assets.
• Using “PRTG” for monitoring network devices up-time, ManageEngine Windows Health.
• Remote desktop support using NSM NetSupport Manager.
Achievements
• Implemented CRM system for company workflow.
• Extended private cloud infrastructure using VMware vSphere.
• Implemented SMS Gateway system.
• Implemented “Service Desk” ticketing system.
• Implemented Wi-Fi access points network with RADIUS authentication.


Company Details

LOGIC: TRaining & HR Development

Giza, Egypt

11-50 employees

Education

http://www.logic-training.com

Aug 2013 to Feb 2015 (1 year 6 months)
Server Administrator & Help desk support at Amer Group

Experience Details

Server Administrator & Help desk support

IT/Software Development

Experienced (Non-Manager)

 Administering VMware vSphere, ESXi 5.0 & ESX 4.0 host servers and VM configurations.
 Maintaining & managing multiple App servers running Windows Server 2008 R2, 2008, 2003 R2) hosted on both physical and virtual servers (HP Proliant G-5 Rack-mounted, Dell Power Edge & IBM):
o Sage CRM (Call Center & sales CRM) & Food Order taking Application.
o IVR:Voxtron call center phone apps.
o DMS & CBB server, XAMPP. (web applications)
o Utilities & Backup server.
 MS SQL Server 2008 R2 & 2005 configuring and maintaining, creating maintenance plans.
 Backup & restore of Microsoft SQL Server 2008 R2 &2005, and MySQL databases.
 Install, replace, and configure RAM and hard disk arrays on HP ProLiant ML 370 G5 server.
 Help desk support for more than 50 users, Physically and remotely using”Net Support” & “Team Viewer”.
 Managing & maintaining more than 35 workstations (desktops & laptops) (HP, Lenovo) running Microsoft Windows XP & Windows 7, Office 2007 & 2010, Lync 2010 and Call center Applications.
 Configuring Microsoft Outlook Client 2007 & 2010 to connect to Exchange Server 2010.
 Network infrastructure installations and maintenance, running and terminating cables (Cat5e/Cat6), installing switches, patch panels, and racks.
 IP security cameras installations and configurations.
 Monitoring WAN & VPN connections to restaurants and branch offices.
 Configuring and managing ADSL and 3G broadband routers and Access Points.
Achievements
 Installing and administering virtualization infrastructure.(VMware Vsphere)
 Installing, administrating and supporting “LogicalDoc” - Document Management System (DMS).
 Installing, administrating and supporting Call Center Bulletin Board (open source phpbb).
 Contributing in “Digital Signage” solution for internal TV broadcast.


Company Details

Amer Group

Cairo, Egypt

More then 1000 employees

Food Services/Restaurants/Catering

www.amer-group.com

Oct 2007 to Jul 2013 (5 years 9 months)
Check-in agent at Saudi Arabian Airlines

Experience Details

Check-in agent

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Saudi Arabian Airlines

Cairo, Egypt

101-500 employees

Airlines/Aviation

N/A

Jun 2004 to Jan 2007 (2 years 7 months)
IT Technician (volunteer) at CompuLine

Experience Details

IT Technician (volunteer)

IT/Software Development

Entry Level

Hardware assembly and troubleshooting, software installation and configuration.


Company Details

CompuLine

Cairo, Egypt

1-10 employees

Information Technology Services

N/A

Jun 2001 to Sep 2003 (2 years 3 months)

Achievements


Qarun for Petroleum: installing three NEC fault tolerant servers.
 Petroleum Hospital: installing rack, servers, SAN storage, and VMware vSphere 5.5 environment.
 Egyptian Navy: rack, servers, SAN, and installing Windows Server 2012 R2.
 Arab Academy for Science and Technology: servers, SAN storages, VMware ESXi 6.0
 YKK Egypt: blade server upgrade and new SAN, vSphere 6.0


• Implemented CRM system for company workflow.
• Implemented SMS Gateway system.
• Installed additional Domain Controller.
• Implemented “Service Desk” ticketing system.
• Implemented Wi-Fi access points network.



 Installing and administering virtualization infrastructure.(VMware vSphere)
 Installing, administrating and supporting “LogicalDoc” - Document Management System (DMS).
 Installing, administrating and supporting Call Center Bulletin Board (open source phpbb).
 Contributing in “Digital Signage” solution for internal TV broadcast.



Education

BSC in Commerce

Education Details

BSC

Commerce

Ain Shams University, Egypt

Not specified

N/A

N/A

Ain Shams University
2001 - 2006
High School - Thanaweya Amma

High School Details

Thanaweya Amma

misr al gadida

Egypt

2000

B / Very Good / 75 - 85%

N/A

misr al gadida
2000

Certifications

Certificate details

MCITP: Server Administrator 2008

Oct 2011

N/A

https://www.mcpvirtualbusinesscard.com/VBCServer/48d7c4c6-6c9b-48a2-814e-d835521444e9/profile

N/A

Microsoft

N/A

CCENT
Apr 2012

Certificate details

CCENT

Apr 2012

860 out of 1000

N/A

N/A

CISCO

N/A

Certificate details

MCP: server 2003 ocnfiguring

Sep 2007

N/A

https://www.mcpvirtualbusinesscard.com/VBCServer/48d7c4c6-6c9b-48a2-814e-d835521444e9/profile

N/A

Microsoft

N/A

CCNA
Sep 2012

Certificate details

CCNA

Sep 2012

902 out of 1000

N/A

N/A

Cisco SYstems

N/A

MCSA - 2012
Mar 2015

Certificate details

MCSA - 2012

Mar 2015

N/A

N/A

N/A

Microsoft

N/A

Certificate details

VMware Certified Professional – Network Virtualization (VCP6-NV)

Nov 2015

471 out of 500

N/A

N/A

VMware

N/A

Certificate details

VMWare Certified Professional - Data Center Virtualization

Mar 2016

438

N/A

N/A

VMWare

N/A

Training and Courses

Training/Course Details

MCITP

Oct 2011

Microsoft

N/A

Training/Course Details

Java fundamentals

Feb 2012

YAT

N/A

Training/Course Details

CCNA

Sep 2012

Cisco SYstems

self-studied

Training/Course Details

MCSE 2003

Dec 2006

selfstudy

N/A

Training/Course Details

MS Exchange Server 2010 configuring.

Jan 2013

selfstudy

N/A

Training/Course Details

CompTIA Network +, Security +, and Server +.

Sep 2012

selfstudied

N/A

Training/Course Details

MS SQL Server 2008 configuring and managing. (beginner & advanced)

Jan 2013

selfstudied

N/A

Training/Course Details

VMware vSphere 4.1

Dec 2012

selfstudied

N/A

Training/Course Details

ITIL FounValdation V3

Sep 2013

ITvalue

N/A

Training/Course Details

LINUX RHCSA

Apr 2014

HeroTech

N/A

Training/Course Details

VMware vSphere 6.0: Install, Manage, and Configure

Jul 2015

VMware

the official training course from VMware for Data center virtualization

Training/Course Details

VPCC - Virtual PC Center

Oct 2015

NEC erprise Solutions - Cyprus

VPCC is the VDI solution from NEC, so it's focusing on Desktop ualization

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Profile Skills and Keywords

AirlinesAnalyticalArabicAviationCCENTCCNACRMCateringCheck-in AgentCommerceCompTIA Network +, Security +, And Server +.Computer NetworksCreativeCustomer ServiceDatacenter & Virtualization EngineerEducationEnergy And UtilitiesEnglishFiber Channel FabricFood ServicesHard WorkerHelp DeskHouse MusicIP TelehoneyITIT Systems AdministratorIT TechnicianITIL FounValdation V3Information Technology ServicesJava FundamentalsLINUX RHCSALegal ServicesMCITPMCITP: Server Administrator 2008MCP: Server 2003 OcnfiguringMCSA - 2012MCSE 2003MS Exchange Server 2010 Configuring.MS SQL Server 2008 Configuring And Managing. (beginner & Advanced)Microsoft OfficeNet SupportProblem SolverRestaurantsSAN StorageSenior IT Systems EngineerServer Administrator & Help Desk SupportServers ManagementSoftware DevelopmentSupportSupportiveSystem AdministrationSystem EngineeringSystems EngineerVMWareVMWare Certified Professional - Data Center VirtualizationVMware Certified Professional Network Virtualization (VCP6-NV)VMware VSphere 4.1VMware VSphere 6.0: Install, Manage, And ConfigureVPCC - Virtual PC CenterVeeam BackupVirtualizationWindows 7Windows Server 2008Windows Server 2008 R2

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Advanced

: Fluent

: Fluent

English

English

: Advanced

: Intermediate

: Fluent

: Advanced

Tools and Technologies

VMWare

VMWare

: Expert

: Extreme - I love it!

:

3-5 years

Windows 7

Windows 7

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft Office

Microsoft Office

: Advanced

: Extreme - I love it!

:

More than 7 years

Windows Server 2008

Windows Server 2008

: Advanced

: Extreme - I love it!

:

5-7 years

Windows server 2008 R2

Windows server 2008 R2

: Advanced

: Extreme - I love it!

:

5-7 years

Servers management

Servers management

: Advanced

: Extreme - I love it!

:

5-7 years

SAN storage

SAN storage

: Advanced

: Extreme - I love it!

:

1-3 years

Fiber channel fabric

Fiber channel fabric

: Advanced

: Extreme - I love it!

:

1-3 years

Veeam Backup

Veeam Backup

: Advanced

: Extreme - I love it!

:

1-3 years

Net Support

Net Support

: Intermediate

: Extreme - I love it!

:

Less than 1 year

IP Telehoney

IP Telehoney

: Beginner

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

System Administration

System Administration

: Expert

: Extreme - I love it!

:

5-7 years

Virtualization

Virtualization

: Expert

: Extreme - I love it!

:

5-7 years

Computer Networks

Computer Networks

: Advanced

: Extreme - I love it!

:

5-7 years

Help Desk

Help Desk

: Advanced

: Extreme - I love it!

:

3-5 years

System Engineering

System Engineering

: Advanced

: Extreme - I love it!

:

5-7 years

CRM

CRM

: Intermediate

: High

:

1-3 years

Key Skills

Analytical, Hard worker, Creative, Problem Solver, Supportive

Online Presence

http://eg.linkedin.com/pub/mohamed-roushdy/35/a2a/461/https://www.facebook.com/mo.roushdyarabitnetwork.wordpress.comarabitnetwork.comhttps://www.youtube.com/channel/UCvfd7LaT6rTYuqsdULxl0sg/videos

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