Basic Info

Mohamed Roushdy

10 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Systems Engineer at AT&C

Experience Details

Systems Engineer

IT/Software Development

Experienced (Non-Manager)

• Responsible for implementing new infrastructure solutions for our customers.
• Responsible for pre-sales and post-sales engineering duties.
• Infrastructure sizing and designing for virtualization, servers, SAN storage, etc.
• Fiber channel switches (Brocade), installing, configuring, and connecting.
• Providing technical support to our customers.
• Installing, configuring, and troubleshooting the following products:
o Servers (rack, tower, blade, and fault tolerant servers).
o SAN storage with fiber channel interfaces.
o Tape libraries.
o Server cabinets/racks.
o UPS/ Smart UPS (APC brand)
• VMware vSphere products (vCenter VA 5.5, 6.0 and ESXi 5.5, 6.0) – installing, configuring, and troubleshooting.
• VMware vRealize Operations Manager, installation and configuration.
• Veeam – backup solutions – installing, configuring, and troubleshooting.
• Symantec/Veritas backup exec – installing, configuring, and troubleshooting.
• Provide training for the customers on their new equipment and systems.
Achievements / Projects
 Qarun for Petroleum: installing three NEC fault tolerant servers.
 Petroleum Hospital: installing rack, servers, SAN storage, and VMware vSphere 5.5 environment.
 Egyptian Navy: rack, servers, SAN, and installing Windows Server 2012 R2.
 Arab Academy for Science and Technology: servers, SAN storages, VMware ESXi 6.0
 YKK Egypt: blade server upgrade and new SAN, vSphere 6.0


Company Details

AT&C

Cairo, Egypt

1-10 employees

Information Technology Services

http://atandc.com.eg

Mar 2015 to present (1 year 9 months)
Senior IT Systems Engineer at Youssef & Partners Law Firm

Experience Details

Senior IT Systems Engineer

IT/Software Development

Manager

Part-time job:
**************
Managing the IT infrastructure of the site and leading a team of IT support staff.
 Handling vendors and technical support suppliers.
 Responsible for reporting all problems with the cloud-based services (VMs, email, etc.,)
 Avaya IP Office 500 IP Telephony managing and configuring.
 Access control system and CCTV managing.
 Mobile device management using ManageEngine MDM.


Company Details

Youssef & Partners Law Firm

Giza, Egypt

11-50 employees

Legal Services

www.youssef.law

Jul 2016 to present (5 months)
IT Systems Administrator at LOGIC: TRaining & HR Development

Experience Details

IT Systems Administrator

IT/Software Development

Experienced (Non-Manager)

• Managing IT department, budget preparation, and handling vendors.
• Supervising a helpdesk agent.
• Active Directory services. (DCs, DHCP, DNS, WSUS, NPS, Group Policy) managing.
• VMware virtualization (vSphere ESXi 5.x hosts, vCenter).
• Hardware servers (Dell, HP), RAID, hardware, Managing and maintaining.
• Network Infrastructure (Cisco router 2800 series, HP ProCurve & 3COM managed switches, Wireless access points, ADSL, Attendance finger-print device), configuring and maintaining.
• FortiGate 110C firewall FortiOS 5.2.x (FSSO with AD) managing and maintaining.
• FortiAnalyzer 100C for internet usage reporting (FortiOS 5.2.x).
• APC Smart UPS, managing.
• Windows servers (2008 R2, 2008, 2003 R2) and Linux servers (CentOS Linux) managing.
• Office365 – Plans E1 and Exchange Online administering.
• Database servers: MS SQL 2005, 2008 R2, MySQL.
• RADIUS server for WI-FI authentication.
• VPN for remote administration and user access.
• Backup tasks for data on file servers, and WD NAS, managing & planning.
• CRM system used for company workflow, implementation and administering.
• Web apps, helpdesk ticketing system, and QuickBooks administering.
• SMS Gateway system for sending SMS to clients administering.
• Administering company website. (layout updating and user registrations)
• Helpdesk support for more than 30 users.
• Managing more than 30 laptops and few desktops (Apple, HP, Lenovo, Toshiba, Dell) running Apple OSX, Windows 7, Office 2010, Lync 2010, and more.
• Xerox copy machines for printing and network scanning.
• Using “ManageEngine Desktop Central 9” for managing & monitoring hardware assets.
• Using “PRTG” for monitoring network devices up-time, ManageEngine Windows Health.
• Remote desktop support using NSM NetSupport Manager.
Achievements
• Implemented CRM system for company workflow.
• Extended private cloud infrastructure using VMware vSphere.
• Implemented SMS Gateway system.
• Implemented “Service Desk” ticketing system.
• Implemented Wi-Fi access points network with RADIUS authentication.


Company Details

LOGIC: TRaining & HR Development

Giza, Egypt

11-50 employees

Education

http://www.logic-training.com

Aug 2013 to Feb 2015 (1 year 6 months)
Server Administrator & Help desk support at Amer Group

Experience Details

Server Administrator & Help desk support

IT/Software Development

Experienced (Non-Manager)

 Administering VMware vSphere, ESXi 5.0 & ESX 4.0 host servers and VM configurations.
 Maintaining & managing multiple App servers running Windows Server 2008 R2, 2008, 2003 R2) hosted on both physical and virtual servers (HP Proliant G-5 Rack-mounted, Dell Power Edge & IBM):
o Sage CRM (Call Center & sales CRM) & Food Order taking Application.
o IVR:Voxtron call center phone apps.
o DMS & CBB server, XAMPP. (web applications)
o Utilities & Backup server.
 MS SQL Server 2008 R2 & 2005 configuring and maintaining, creating maintenance plans.
 Backup & restore of Microsoft SQL Server 2008 R2 &2005, and MySQL databases.
 Install, replace, and configure RAM and hard disk arrays on HP ProLiant ML 370 G5 server.
 Help desk support for more than 50 users, Physically and remotely using”Net Support” & “Team Viewer”.
 Managing & maintaining more than 35 workstations (desktops & laptops) (HP, Lenovo) running Microsoft Windows XP & Windows 7, Office 2007 & 2010, Lync 2010 and Call center Applications.
 Configuring Microsoft Outlook Client 2007 & 2010 to connect to Exchange Server 2010.
 Network infrastructure installations and maintenance, running and terminating cables (Cat5e/Cat6), installing switches, patch panels, and racks.
 IP security cameras installations and configurations.
 Monitoring WAN & VPN connections to restaurants and branch offices.
 Configuring and managing ADSL and 3G broadband routers and Access Points.
Achievements
 Installing and administering virtualization infrastructure.(VMware Vsphere)
 Installing, administrating and supporting “LogicalDoc” - Document Management System (DMS).
 Installing, administrating and supporting Call Center Bulletin Board (open source phpbb).
 Contributing in “Digital Signage” solution for internal TV broadcast.


Company Details

Amer Group

Cairo, Egypt

More then 1000 employees

Food Services/Restaurants/Catering

www.amer-group.com

Oct 2007 to Jul 2013 (5 years 9 months)
Check-in agent at Saudi Arabian Airlines

Experience Details

Check-in agent

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Saudi Arabian Airlines

Cairo, Egypt

101-500 employees

Airlines/Aviation

N/A

Jun 2004 to Jan 2007 (2 years 7 months)
IT Technician (volunteer) at CompuLine

Experience Details

IT Technician (volunteer)

IT/Software Development

Entry Level

Hardware assembly and troubleshooting, software installation and configuration.


Company Details

CompuLine

Cairo, Egypt

1-10 employees

Information Technology Services

N/A

Jun 2001 to Sep 2003 (2 years 3 months)

Achievements


Qarun for Petroleum: installing three NEC fault tolerant servers.
 Petroleum Hospital: installing rack, servers, SAN storage, and VMware vSphere 5.5 environment.
 Egyptian Navy: rack, servers, SAN, and installing Windows Server 2012 R2.
 Arab Academy for Science and Technology: servers, SAN storages, VMware ESXi 6.0
 YKK Egypt: blade server upgrade and new SAN, vSphere 6.0


• Implemented CRM system for company workflow.
• Implemented SMS Gateway system.
• Installed additional Domain Controller.
• Implemented “Service Desk” ticketing system.
• Implemented Wi-Fi access points network.



 Installing and administering virtualization infrastructure.(VMware vSphere)
 Installing, administrating and supporting “LogicalDoc” - Document Management System (DMS).
 Installing, administrating and supporting Call Center Bulletin Board (open source phpbb).
 Contributing in “Digital Signage” solution for internal TV broadcast.



Education

BSC in Commerce

Education Details

BSC

Commerce

Ain Shams University, Egypt

Not specified

N/A

N/A

Ain Shams University
2001 - 2006
High School - Thanaweya Amma

High School Details

Thanaweya Amma

misr al gadida

Egypt

2000

B / Very Good / 75 - 85%

N/A

misr al gadida
2000

Certifications

Certificate details

MCITP: Server Administrator 2008

Oct 2011

N/A

https://www.mcpvirtualbusinesscard.com/VBCServer/48d7c4c6-6c9b-48a2-814e-d835521444e9/profile

N/A

Microsoft

N/A

CCENT
Apr 2012

Certificate details

CCENT

Apr 2012

860 out of 1000

N/A

N/A

CISCO

N/A

Certificate details

MCP: server 2003 ocnfiguring

Sep 2007

N/A

https://www.mcpvirtualbusinesscard.com/VBCServer/48d7c4c6-6c9b-48a2-814e-d835521444e9/profile

N/A

Microsoft

N/A

CCNA
Sep 2012

Certificate details

CCNA

Sep 2012

902 out of 1000

N/A

N/A

Cisco SYstems

N/A

MCSA - 2012
Mar 2015

Certificate details

MCSA - 2012

Mar 2015

N/A

N/A

N/A

Microsoft

N/A

Certificate details

VMware Certified Professional – Network Virtualization (VCP6-NV)

Nov 2015

471 out of 500

N/A

N/A

VMware

N/A

Certificate details

VMWare Certified Professional - Data Center Virtualization

Mar 2016

438

N/A

N/A

VMWare

N/A

Training and Courses

Training/Course Details

MCITP

Oct 2011

Microsoft

N/A

Training/Course Details

Java fundamentals

Feb 2012

YAT

N/A

Training/Course Details

CCNA

Sep 2012

Cisco SYstems

self-studied

Training/Course Details

MCSE 2003

Dec 2006

selfstudy

N/A

Training/Course Details

MS Exchange Server 2010 configuring.

Jan 2013

selfstudy

N/A

Training/Course Details

CompTIA Network +, Security +, and Server +.

Sep 2012

selfstudied

N/A

Training/Course Details

MS SQL Server 2008 configuring and managing. (beginner & advanced)

Jan 2013

selfstudied

N/A

Training/Course Details

VMware vSphere 4.1

Dec 2012

selfstudied

N/A

Training/Course Details

ITIL FounValdation V3

Sep 2013

ITvalue

N/A

Training/Course Details

LINUX RHCSA

Apr 2014

HeroTech

N/A

Training/Course Details

VMware vSphere 6.0: Install, Manage, and Configure

Jul 2015

VMware

the official training course from VMware for Data center virtualization

Training/Course Details

VPCC - Virtual PC Center

Oct 2015

NEC erprise Solutions - Cyprus

VPCC is the VDI solution from NEC, so it's focusing on Desktop ualization

This profile is fresh!
Last update 2 days ago.

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Profile Skills and Keywords

AirlinesAnalyticalArabicAviationCCENTCCNACRMCateringCheck-in AgentCommerceCompTIA Network +, Security +, And Server +.Computer NetworksCreativeCustomer ServiceEducationEnglishFiber Channel FabricFood ServicesHard WorkerHelp DeskHouse MusicIP TelehoneyITIT Systems AdministratorIT TechnicianITIL FounValdation V3Information Technology ServicesJava FundamentalsLINUX RHCSALegal ServicesMCITPMCITP: Server Administrator 2008MCP: Server 2003 OcnfiguringMCSA - 2012MCSE 2003MS Exchange Server 2010 Configuring.MS SQL Server 2008 Configuring And Managing. (beginner & Advanced)Microsoft OfficeNet SupportProblem SolverRestaurantsSAN StorageSenior IT Systems EngineerServer Administrator & Help Desk SupportServers ManagementSoftware DevelopmentSupportSupportiveSystem AdministrationSystem EngineeringSystems EngineerVMWareVMWare Certified Professional - Data Center VirtualizationVMware Certified Professional Network Virtualization (VCP6-NV)VMware VSphere 4.1VMware VSphere 6.0: Install, Manage, And ConfigureVPCC - Virtual PC CenterVeeam BackupVirtualizationWindows 7Windows Server 2008Windows Server 2008 R2

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Advanced

: Fluent

: Fluent

English

English

: Advanced

: Intermediate

: Fluent

: Advanced

Tools and Technologies

Windows 7

Windows 7

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft Office

Microsoft Office

: Advanced

: Extreme - I love it!

:

1-3 years

Windows Server 2008

Windows Server 2008

: Advanced

: Extreme - I love it!

:

5-7 years

Windows server 2008 R2

Windows server 2008 R2

: Advanced

: Extreme - I love it!

:

5-7 years

Servers management

Servers management

: Advanced

: Extreme - I love it!

:

5-7 years

Veeam Backup

Veeam Backup

: Advanced

: Extreme - I love it!

:

1-3 years

VMWare

VMWare

: Intermediate

: Extreme - I love it!

:

3-5 years

Net Support

Net Support

: Intermediate

: Extreme - I love it!

:

Less than 1 year

SAN storage

SAN storage

: Intermediate

: Extreme - I love it!

:

1-3 years

Fiber channel fabric

Fiber channel fabric

: Intermediate

: Extreme - I love it!

:

1-3 years

IP Telehoney

IP Telehoney

: Beginner

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

Computer Networks

Computer Networks

: Advanced

: Extreme - I love it!

:

5-7 years

Help Desk

Help Desk

: Advanced

: Extreme - I love it!

:

3-5 years

System Administration

System Administration

: Advanced

: Extreme - I love it!

:

5-7 years

Virtualization

Virtualization

: Advanced

: Extreme - I love it!

:

3-5 years

System Engineering

System Engineering

: Intermediate

: Extreme - I love it!

:

3-5 years

CRM

CRM

: Intermediate

: High

:

1-3 years

Key Skills

Analytical, Hard worker, Creative, Problem Solver, Supportive

Online Presence

http://eg.linkedin.com/pub/mohamed-roushdy/35/a2a/461/https://www.facebook.com/mo.roushdyarabitnetwork.wordpress.comarabitnetwork.wordpress.comhttps://www.youtube.com/channel/UCvfd7LaT6rTYuqsdULxl0sg/videos

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