AH

Al Basel Waleed Hassan

Participant

Hadayek Alahram, Giza, Egypt

Work Experience

  • Intern

    National Bank of Egypt

    Aug 2024 - Sep 2024 -1 month

    Egypt

    • Job Details:Processed customer account requests, reducing average service time by 15%. Assisted with digital onboarding workflow and troubleshooting application issues. Prepared daily transaction reports and presented insights to branch management.

  • Customer Support Representative

    Dripper.eg

    Jun 2024 - Jul 2024 -1 month

    Egypt

    • Job Details:Resolved 50+ customer inquiries per day. Documented recurring issues and coordinated with developers to improve UI. Trained four new hires on CRM software and workflows.

  • Participant

    Digital Egypt Pioneers – Microsoft Data Engineer Scholarship

    Apr 2024 - Oct 2024 -6 months

    Egypt

    • Job Details:Completed 200+ hours of training on Azure Data Factory, SQL Server, and Databricks. Designed and optimized ETL pipelines for sample datasets, improving processing speed by 30%. Presented capstone project 'Sales Data Warehouse' to cohort of 100 peers.

    • Education

    • Bachelor's Degree in Information Technology and Computer Science

      Nile University (NU)

      Jan 2022 - Jan 2026 - 4 yr

    Skills

    • Machine Learning
    • Python
    • C++
    • Java
    • JavaScript
    • Django
    • React
    • SQL
    • Pandas
    • NumPy
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    Languages

    • Arabic

      Fluent

    • English

      Fluent
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