Moustafa Mahmoud Abdulraouf

Business Consultant & Odoo implementorFull Time

• Job Details:- Extensive experience in business process modeling and Odoo ERP best practices. Translated business needs into functional solutions, and redesigned the customers' operations and Processes. Proven track record of creating high-quality, comprehensive, and timely customer-centric documentation. Presenting and working with C-level executives. Proficient in testing, training, and troubleshooting systems, and provided initial-level support for assigned products. Deep understanding of Odoo modules and I can configure them to meet the specific needs of my clients. I have delivered three successful Odoo projects. I have introduced Odoo to a variety of businesses, including car repair centers, Manufacturing Facilities, lawyer firms, hospitals, and clinical systems. Led and Managed Consultation Projects, and Organization development projects with 5 successfully delivered project Developed the KPIs and the operation metrics. Develop Operation policies with delivery of ( HR, Pricing, Warehouse, and sales policies)

Maintenance and projects managerFull Time

• Job Details:•Supervision of Engineers’ interventions, such as maintenance, breakdowns, commissioning and repairs with regard to planning, adjustments and possible escalations. •Responsibility for day-to-day communication within the Service team, between single functional areas within the Company and with the Customers •Creation and update of all relevant documents related to service activities including generation of service tickets in response to incoming customer calls •Manage and establishing service contracts with prospective customers. •Organizing the customer data, by implementing a new CRM software and customer data base. •Participating in developing the Long and short term strategies for Service operation in Africa region. •Setting KPI`s for the team and managing through objectives and develop the Balanced Score Card. •Managing and participating for ongoing installation Projects. •Managing Logistics and Delivery operations, with implementing a new procedures and resilient operation due to COVID-19 circumstances. •Responsible for spare parts and services selling and maximized the revenue by 125% of targeted. •Track and control expenses, insuring positive EBIT, with 4% organic growth. •Successfully managed and delivered the DMU600 Gantry machine installation project.es

Maintenance team leaderFull Time

• Job Details:Supervice and lead maintenance and franchises teams. Applying the firm strategy through the teams regarding the values of customer obsession, innovation & delivering results. Plan and manage all maintenance procedures Setting action plan to achieve annual objectives Setting KPI`s for the teams. Monitoring the team monthly results , take corrective actions, and utilizing resources Monitoring the monthly and annual budget. Track and control expenses , insuring positive EBIT and better annual ROA Control stock and Inventory Management Transportation Management