Basic Info

MOSTAFA ali SEDIK

2 years

Cairo, Egypt

Diploma

Experienced

Work Experience

SENIOR (intern) at WASLA OUTSOURCE

Experience Details

SENIOR (intern)

Sales/Retail

Experienced (Non-Manager)

N/A


Company Details

WASLA OUTSOURCE

Cairo, Egypt

More than 1000 employees

Consumer Services

wasla outsourcing

May 2014 to present (3 years 3 months)
- call center at Wasla(b-tech/-te-data)

Experience Details

- call center

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Wasla(b-tech/-te-data)

Cairo, Egypt

More then 1000 employees

Consumer Services , Telecommunications, Information Technology Services

http://wasla.com/User1/default.htm

May 2014 to Jan 2016 (1 year 8 months)
Senior at Wasla(b-tech/-te-data)

Experience Details

Senior

Customer Service/Support

Experienced (Non-Manager)

- Works at wasla call center(te.data/b-tech)( Maintenance-Sales-Complaints-Inquiries(outbound-inbound) )


Company Details

Wasla(b-tech/-te-data)

Cairo, Egypt

More than 1000 employees

Consumer Services , Telecommunications, Information Technology Services

http://wasla.com/User1/default.htm

Dec 2013 to Dec 2015 (2 years)
- call center senior (intern) at Wasla(b-tech/-te-data)

Experience Details

- call center senior (intern)

Customer Service/Support, Sales/Retail, Human Resources

Experienced (Non-Manager)

- Works at wasla call center(te.data/b-tech)( Maintenance-Sales-Complaints-Inquiries(outbound-inbound) )


Company Details

Wasla(b-tech/-te-data)

Cairo, Egypt

N/A

Consumer Services , Telecommunications, Information Technology Services

http://wasla.com/User1/default.htm

Dec 2013 to Sep 2014 (9 months)

Achievements


it was my first jop


I have achievements in university as aeam leader and I designed many of the research and joined the leadership of the entire work of all the team members of the team got a good estimate of the year well and I got a cash prize to own my research

Education

Vocational in sociology

Education Details

Vocational

sociology

Ain Shams University, Egypt

Not specified

socilogy

N/A

Ain Shams University
2009 - 2014
Vocational in 4

Education Details

Vocational

4

Ain Shams University, Egypt

Not specified

SOCIOLOGY

N/A

Ain Shams University
2009 - 2014
Social development in sociology

Education Details

Social development

sociology, Social development

Ain Shams University, Egypt

B / Very Good / 75 - 85%

N/A

N/A

Ain Shams University
2009 - 2014
High School - Thanaweya Amma

High School Details

Thanaweya Amma

paris

Egypt

2008

B / Very Good / 75 - 85%

N/A

paris
2008

Certifications

quality
May 2014

Certificate details

quality

May 2014

N/A

N/A

N/A

N/A

Training and Courses

Training/Course Details

Call quality and eBook Marketing and Sales

May 2015

wasla

N/A

Training/Course Details

HR course+ photo shop

May 2014

ain shams

N/A

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

- Call Center- Call Center Senior??? ??? ???? ????? ?????? ?????? ???? ?? ?????? ?????????? ??????????? ?????? ????? ??? ????? ???? ??????? ?????? ????????Business DevelopmentCall Quality And EBook Marketing And SalesComputerComuter SkillesConsumer ServicesCustomer CareCustomer ServiceCustomer-orientedEnglishExcelHR Course+ Photo ShopHandles StressHard WorkerHuman ResourcesInformation Technology ServicesInternetLeaderMicrosoft ExcelMicrosoft OfficeQualityRetailSalesSeniorSocialSocial DevelopmentSociologySupportTelecommunications

Self-assesed Skills

Languages

English

English

: Fluent

: Advanced

: Intermediate

: Intermediate

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

3-5 years

Internet

Internet

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft Excel

Microsoft Excel

: Expert

: Extreme - I love it!

:

Less than 1 year

Computer

Computer

: Expert

: Extreme - I love it!

:

5-7 years

Customer Service

Customer Service

: Expert

: Extreme - I love it!

:

3-5 years

Customer Care

Customer Care

: Expert

: Extreme - I love it!

:

1-3 years

Fields of Expertise

CUSTOMER SERVICE

CUSTOMER SERVICE

: Expert

: Extreme - I love it!

:

1-3 years

sales

sales

: Expert

: Extreme - I love it!

:

1-3 years

customer care

customer care

: Expert

: Extreme - I love it!

:

1-3 years

excel

excel

: Intermediate

: Extreme - I love it!

:

Less than 1 year

senior

senior

: Intermediate

: High

:

Less than 1 year

comuter skilles

comuter skilles

: Intermediate

: High

:

Less than 1 year

Key Skills

Leader, Hard worker, Customer-oriented, Social, Handles Stress

Online Presence

SOC,SASA@YAHOO,COMSOC,SASA@YAHOO,COMsocsasa15@gmail.com

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