LM

Lamia Moussa

Regional Account Director and Business lead at Creative Lab Group

Cairo, Egypt

Work Experience

  • Regional Account Director and Business leadFull Time

    Creative Lab Group

    Apr 2016 - Present -9 yrs, 2 months

    Egypt

    • Job Details:- Managing total clients’ portfolio communications, pushing the agency and client creatively and strategically to deliver full brand building toolkits across mediums - Acting as a trusted consultant and advisor to clients and promoted the expansion of business with existing clients. - Managing client relationships by providing key strategic initiatives, identifying issues, recommending and implementing solutions - Instituted workflow practices to facilitate client/agency processes and approvals - Assigning duties, supervising and mentoring the account management staff - Leading teams to create, develop and execute winning concepts and campaigns to grow brands and business - Planning and overseeing new marketing initiatives while acting as the brand guardian for visual identity and equity building activities across touch-points - Setting communications strategies to establish communication platforms and strengthen brand equity - Closing new business deals by coordinating requirements; developing and negotiating contracts
  • Senior Account Manager and Brand guardianFull Time

    J. Walter Thompson

    Jan 2015 - Aug 2016 -1 yr, 7 months

    Egypt

    • Job Details:- Managing total clients’ portfolio communication, delivering full brand building toolkits across mediums - Fostered market intelligence efforts by creating a system to track and share market knowledge - Devising Go-to-market strategy for new propositions and products on the market - Drove rapid expansion in market for new offerings – overcoming long market leaders by +10% market share -Headed the annual regional market and consumer assessment research for Telecommunications and FMCG - Generating business and competitive reports and recommending action plans to reach full market potential - Tracking and monitoring clients’ accounts receivable and reporting to Finance and top management, resulting in fewer billing and payment errors - Conducted analysis and periodical reviews of the brand, competition, category trends and consumer insights to drive the brand equity and capitalize on potential
  • Branding Consultant and Digital Marketing StrategistFull Time

    Vision Media

    Jan 2013 - Jan 2015 -2 yrs

    Egypt , Cairo

    • Job Details:- Provided tailored digital marketing strategies according to business and communication needs - Created holistic, goal-oriented PR strategies for various top clients for NGOs, governments and charities - Developed the product/business online strategy and performed ongoing business analysis to track progress - Assessed brand equity and identified the most important messages for key audiences of the client - Recommended, prioritized and deployed an appropriate mix of communications strategies and tactics in the digital space to drive brand awareness, engagement, and purchase / trial - Developed cross-channel messaging arcs with specific guidance on online brand persona and tone of voice - Led cross-functional innovation team and assist business development staff with creative and strategic outlines as part of the proposal process and develop online branding strategy for clients - Cultivated consumer understanding and insights that defines prime prospects’ needs, interests and online behaviour to create stronger and more impactful brand experiences
  • Acting Brand ManagerFull Time

    Procter and Gamble EMEA HQ

    Feb 2009 - Nov 2010 -1 yr, 9 months

    Switzerland

    • Job Details:New brand and product launch in Arabian Peninsula markets, creating a super premium segment • Lead market research work to identify relevant touch points and communication plan choices for super premium products purchases • Manage central budget spending and define guidelines for cascading choices on markets • Elaborate communication plan strategy, choices and position (pre-seeding, launch, post-launch) • Develop pricing strategy for new products and total portfolio to drive volume share and profit • Manage creative agencies on-boarding, briefing and feedback • Lead packaging design process and coordinate among functions and with global team • Develop and qualify commercial and on-pack claims and legal clearance • Lead consumer research to identify habits and key insights for communication message strategy • Develop initiative toolkit (copy, print, website, social media, in-store materials) and deployment of plans and materials to markets and central Delivery teams • Lead internal CEEMEA top management alignment process (documents and presentations) • Team management (R&D, product supply, legal, PR) and coordination across functions • Review channel and customer-specific trade plans and provide solutions in consistency with marketing plan • Initiate commercial IP work with legal council (clearing, filing and trademark registration) • Lead copy testing process, reports analyses and recommendation for changes to implement • Create celebrity profile in line with brand equity, recommendation and alignment 02.2009 – 09.2009 Assistant Brand Manager (Design and Delivery) for Naturella CEEMEA Naturella Liners and Pads product and commercial innovation project lead • Translate brand strategy into new communication message umbrella • Analyse key markets, competitors and consumers trends • Develop new pricing strategy and competitive product price points and sizes • Manage product portfolio across markets and provide support to local market and sales teams • Lead work on new visual identity and development of equity book for markets • Lead with R&D product tests, define relevant product claims and work on legal approval • Create new product concept and new design development and qualify with consumers Central budget management • Tracking, management and timely support for budget approvals and central budget closing Naturella website development • Brief creative agency, agency management, development of content and design feedback • Define strategy for social media platform and guidelines for online brand equity Naturella business update at Monthly Business Team Meeting and projects tracking Naturella business letters for CEEMEA lead team with markets analysis and recommendations • Conduct analysis and periodical reviews of the brand, competitive, category and consumer trends to enhance the brand equity and market performance.
  • Education

    • MS in International Management, major in Marketing in Marketing

      HEC Geneva, University of Geneva

      Jan 2007 - Jan 2009 - 2 yr

    • BSc in management in Management

      HEC Geneva - University of Geneva

      Jan 2003 - Jan 2007 - 4 yr

    • High School - Thanaweya Amma

      Les Religieuses Franciscaines

      Jan 2002 

    Skills

    Languages

    • Arabic

      Fluent
    • English

      Fluent
    • French

      Fluent
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