Basic Info

Moushera Hassan

4 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Retail Sales Advisor at Vodafone

Experience Details

Retail Sales Advisor

Sales/Retail

Experienced (Non-Manager)

N/A


Company Details

Vodafone (multinational)

Cairo, Egypt

More than 1000 employees

Consumer Services , Internet/E-commerce, Retail

N/A

Nov 2013 to Jun 2016 (2 years 7 months)
Sales agent at Wasla

Experience Details

Sales agent

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Wasla

Cairo, Egypt

501-1000 employees

Outsourcing/Offshoring

N/A

Dec 2012 to Jul 2013 (7 months)

Achievements


I have achievements as Retail skills in management, leadership, sales, innovation, problem solving
Persuasion Skills
Negotiation Skills
Good communication skills.
Working under pressure.


contact businesses or private individuals by phone
deliver prepared sales scripts to persuade potential customers to purchase a product or service or make a donation
describe products and services
respond to questions
identify and overcome objections
take the customer through the sales process
obtain customer information
obtain possible customer leads
maintain customer/potential customer data bases
follow up on initial contacts
complete records of telephonic interactions, orders and accounts
Interact by phone with outside parties to solicit orders for goods or services, request donations, make appointments, collect information or conduct follow-up.


Education

College Diploma in Faculty of Arts

Education Details

College Diploma

Faculty of Arts

Ain Shams University, Egypt

C / Good / 65 - 75%

N/A

N/A

Ain Shams University
2008 - 2012
High School - Thanaweya Amma

High School Details

Thanaweya Amma

tabary

Egypt

2008

B / Very Good / 75 - 85%

N/A

tabary
2008

Training and Courses

Training/Course Details

human development

Jun 2011

Ain shams University

N/A

Training/Course Details

English language course (conversation level)

Nov 2010

canadian center

N/A

Training/Course Details

ICDL

Feb 2012

Ain shams University

N/A

Training/Course Details

heroglephic course

Apr 2010

Ain shams University

N/A

This profile is fresh!
Last update 3 days ago.

Jobseeker photo

Profile Skills and Keywords

Android SoftwareArabicBusiness DevelopmentConsumer ServicesCreativeCustomer ServiceE-commerceEnglishEnglish Language Course (conversation Level)Faculty Of ArtsGSMHard WorkerHeroglephic CourseHuman DevelopmentICDLInteractiveInternetJavaLanguagesMicrosoft WordMobile PhonesMobile TechnologyMusicOffshoringOutsourcingRetailRetail Sales AdvisorSalesSales AgentSupportSupportiveTeam PlayerTelecommunicationTravelingVodafone

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

microsoft word

microsoft word

: Expert

: High

:

3-5 years

internet

internet

: Expert

: Extreme - I love it!

:

More than 7 years

GSM

GSM

: Expert

: Extreme - I love it!

:

3-5 years

java

java

: Expert

: Extreme - I love it!

:

3-5 years

Fields of Expertise

sales

sales

: Advanced

: High

:

3-5 years

customer service

customer service

: Advanced

: Medium

:

3-5 years

telecommunication

telecommunication

: Intermediate

: High

:

3-5 years

mobile technology

mobile technology

: Intermediate

: Medium

:

1-3 years

Key Skills

Hard worker, Creative, Interactive, Team Player, Supportive

Online Presence

moushera hassanfacebook.com/moushera

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