Basic Info

Mostafa numan

5 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Content Specialist / Creator / Writer at Souq.com

Experience Details

Content Specialist / Creator / Writer

Writing/Editorial

Experienced (Non-Manager)

N/A


Company Details

Souq.com

Egypt

More than 1000 employees

Business Services - Other

N/A

May 2014 to present (2 years 7 months)
International Account Advisor at Vodafone International Services

Experience Details

International Account Advisor

Customer Service/Support

Experienced (Non-Manager)

Handling customers inquiries via phone.


Company Details

Vodafone International Services (multinational)

Egypt

More then 1000 employees

Telecommunications

N/A

Jan 2012 to Mar 2013 (1 year 2 months)
Customer Care Representative at Vodafone Egypt

Experience Details

Customer Care Representative

Customer Service/Support

Experienced (Non-Manager)

Handling customers inquiries via phone.


Company Details

Vodafone Egypt (multinational)

Egypt

More then 1000 employees

Consumer Services

N/A

Jan 2011 to Jan 2012 (1 year)

Education

Bachelor's Degree in 1

Education Details

Bachelor's Degree

1

mokattam academy for modern sciences, Egypt

C / Good / 65 - 75%

N/A

N/A

mokattam academy for modern sciences
2006 - 2010
Bachelor's Degree in tourism

Education Details

Bachelor's Degree

tourism

mokattam academy for modern sciences, Egypt

C / Good / 65 - 75%

N/A

N/A

mokattam academy for modern sciences
2006 - 2010
High School - Thanaweya Amma

High School Details

Thanaweya Amma

El fostat Military High School

Egypt

2006

C / Good / 65 - 75%

N/A

El fostat Military High School
2006

Certifications

Certificate details

Bachelor of Tourism and Hotel Management

Jul 2010

N/A

N/A

N/A

N/A

Training and Courses

Training/Course Details

English language

Aug 2012

Not Courses Academy

for 144 Hours

Training/Course Details

HR Diploma

Feb 2013

The Canadian Institute of Human Development

N/A

Training/Course Details

HR Certificate

Jun 2013

AIESEC AUC and Reach Out Development NGO

N/A

Training/Course Details

HR Certificate

Feb 2013

Taghyeer Training Center

HR Certificate Organized by Taghyeer Training Center sealed from The League of Arab States and The African Union.

Training/Course Details

Self-Studied HRM approaches

Oct 2013

Independent Coursework

Self-Studied HRM approaches including ( Recruitment & Selection - Compensation & Benefits - Labor law - Organizational Behavior - Performance Management - Talent Management - Career Management ).

Training/Course Details

E-marketing Diploma

Sep 2016

eMarketing Egypt

Includes: Marketing principles Introduction to internet marketing Online consumer behavior Website usability E-marketing channels overview Google AdWords Social media management Online B2B marketing

Training/Course Details

SEO Diploma

Oct 2016

eMarketing Egypt

How to discover SEO methods and secrets How to understand search engines algorithms How to make SEO friendly website Keyword research and analysis Content optimization & link building How to increase your website visitors from search engines How to increase your online sales worldwide from search engines How to apply traditional marketing theories at SEO activities How to get ranked at the first pages results at search engines

This profile is not updated!
Last update more than 3 months ago.

Jobseeker photo

Profile Skills and Keywords

ArabicBachelor Of Tourism And Hotel ManagementBusiness Services - OtherConsumer ServicesContent Specialist / Creator / WriterCustomer Care RepresentativeCustomer ServiceCustomer-orientedE-marketing DiplomaEditorialEnglishEnglish LanguageHR CertificateHR DiplomaHard WorkerHuman ResourceInternational Account AdvisorNegotiatorOrganizerProblem SolverSEO DiplomaSelf-Studied HRM ApproachesSupportTelecommunicationsTourismVodafone EgyptVodafone International ServicesWriting

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Fields of Expertise

customer service

customer service

: Expert

: Medium

:

1-3 years

human resource

human resource

: Beginner

: Extreme - I love it!

:

Less than 1 year

Key Skills

Hard worker, Negotiator, Customer-oriented, Organizer, Problem Solver

Online Presence

http://www.linkedin.com/pub/mostafa-numan/68/28/b48https://www.facebook.com/mostafa.numanhttps://twitter.com/mostafa_numan

mostafa is looking for a new career opportunity. Please help by sharing…

Get Your own Wuzzuf Profile Now !

Employer? If you're representing an organization or an enterprise, Signup here for FREE to see Mostafa's full profile and find more great talent and professionals to join your team.