Basic Info

Mostafa Kamel

7 years

Riyadh, Saudi Arabia

Master's Degree

Experienced

Work Experience

Research Assistant at King Saud University, College of Business Administration

Experience Details

Research Assistant

Analyst/Research

Student

- Contributing to basic and applied research publications and oral and poster presentations as required.
- Contributing to the design of a successful program of investigation, setting up, conducting and recording the outcomes of the research.
- Designing of questionnaires and other survey methodologies.
- Data Analysis using appropriate statistical techniques and packages such as SPSS.
- Generating research output and contributes to the development of independent and original ideas as appropriate.
- Preparing written summaries of the work as required.
- Communicating and present research results within the research group, at meetings, through publications and other recognized avenues as appropriate.
- Maintaining and updating knowledge within the area of HR and Management through researching and critically appraising relevant literature within the area.
- Formulate and bring into force varied research quality and control procedures.


Company Details

King Saud University, College of Business Administration

Riyadh, Saudi Arabia

More then 1000 employees

Education

www.ksu.edu.sa

Feb 2009 to present (7 years 10 months)
Sales Development Specialist at Unilever

Experience Details

Sales Development Specialist

Operations/Management

Entry Level

- Restructuring and allocating Greater Cairo sale's areas.
- Filtering and classifying current dealing customers.
- Developing new lists for the current customers.
- Rescheduling sales visits to efficiently utilize representative's time.
- Developing detailed area maps using Google earth application in order to help new representatives reach customers regularly in time.


Company Details

Unilever (multinational)

Cairo, Egypt

More then 1000 employees

Food and Beverage Production

www.unilever.com

Sep 2008 to Jan 2009 (4 months)
Customer Service Representative at Wasla

Experience Details

Customer Service Representative

Customer Service/Support

Entry Level

- Receives or initiates calls on behalf of the Call Center Client (B.Tech).
- Solving problems faced by external clients, while providing the services assigned by the call center client.
- On the spot Documentation of call information using the CRM application.
- Maintains a continuous Knowledge of existed and new products.
- Provides high quality-from customer's perspective- on every call.


Company Details

Wasla

Cairo - Nasr City, Egypt

101-500 employees

Outsourcing/Offshoring

www.wasla.com

Jun 2008 to Aug 2008 (2 months)

Education

PhD in Management

Education Details

PhD

Management

King Saud University, Saudi Arabia

Not specified

Advanced Organizational Behavior Advanced HR Strategic Management Organizational Theory Research Design Advanced Statestics

This is a part of a research assistance scholarship from King Saud University, School of Business.

King Saud University
2013 - 2017 (Expected)
MBA in Management

Education Details

MBA

Management

King Saud University, Saudi Arabia

A / Excellent / 85 -100%

N/A

N/A

King Saud University
2009 - 2012
B.Sc. in Business Administration - English Section

Education Details

B.Sc.

Business Administration - English Section

Banha University, Egypt

B / Very Good / 75 - 85%

N/A

I graduated from Faculty of Commerce with Business Administration major. I studied in the English Program

Banha University
2004 - 2008

Certifications

TOEFL
Aug 2012

Certificate details

TOEFL

Aug 2012

580

N/A

N/A

ets

Test of English as Foreign Language

ICDL
Aug 2008

Certificate details

ICDL

Aug 2008

N/A

N/A

N/A

UNISCO

International Computer Driving License

This profile is not updated!
Last update more than 4 months ago.

Jobseeker photo

Profile Skills and Keywords

AchievementArabicBusiness Administration - English SectionBusiness ResearchComputerCustomer ServiceCustomer Service RepresentativeDevelopmentDisciplineEducationEnglishFlexibilityFood And Beverage ProductionHard WorkerICDLInternetInternet ResearchInternet SearchLeaderLeadingLearningMBAManagementMicrosoft ExcelMicrosoft PowerPointMicrosoft WordOffshoringOrganize TasksOrganizerOutsourcingPlannerPublic And Society WelfareResearchResearch AssistantSPSSSales Development SpecialistSocializingSupportTOEFLTeam PlayerTeamworkUnilever

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Computer

Computer

: Expert

: Extreme - I love it!

:

More than 7 years

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Internet Search

Internet Search

: Expert

: Extreme - I love it!

:

More than 7 years

Internet Research

Internet Research

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft Word

Microsoft Word

: Advanced

: High

:

More than 7 years

Microsoft PowerPoint

Microsoft PowerPoint

: Advanced

: High

:

5-7 years

SPSS

SPSS

: Advanced

: High

:

1-3 years

Microsoft Excel

Microsoft Excel

: Intermediate

: Medium

:

3-5 years

Fields of Expertise

Development

Development

: Advanced

: High

:

1-3 years

Customer Service

Customer Service

: Advanced

: High

:

Less than 1 year

Business Research

Business Research

: Advanced

: High

:

3-5 years

Key Skills

Leader, Planner, Hard worker, Organizer, Team Player

Online Presence

sa.linkedin.com/in/mostafak87/

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