Basic Info
Mostafa Mahmoud
2 years
Cairo, Egypt
Bachelor's Degree
Entry level
Work Experience
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Customer support at Exa Serve
Experience DetailsCustomer support Customer Service/Support Entry Level
Support customers with online billing and account issues Company DetailsExa Serve (multinational) Cairo, Egypt 51-100 employees Information Technology Services www.exaserve.com
Oct 2015 to present (1 year 9 months)
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Technical support agent at Raya Contact Center
Experience DetailsTechnical support agent Customer Service/Support Entry Level N/A Company DetailsRaya Contact Center (multinational) Cairo, Egypt More than 1000 employees Information Technology Services N/A
Apr 2015 to Jun 2015 (2 months)
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Agent out Bound At satisfaction Section at Elaraby Groub
Experience DetailsAgent out Bound At satisfaction Section Customer Service/Support Entry Level N/A Company DetailsElaraby Groub Cairo, Egypt N/A Electronics and Semiconductors https://www.elarabygroup.com/
Nov 2014 to Apr 2015 (5 months)
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Education
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bs in Information System
Education Detailsbs Information System Al-Abbasya Institute for Computers and Commercial Sciences, Egypt C / Good / 65 - 75% N/A N/A Al-Abbasya Institute for Computers and Commercial Sciences
2010 - 2014
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High School - Other
High School DetailsOther الاميرية الثانوية Egypt 2010 B / Very Good / 75 - 85% N/A الاميرية الثانوية
2010
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Training and Courses
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Mobile Soft ware at Acadeny smouha
Apr 2013
Training/Course DetailsMobile Soft ware Apr 2013 Acadeny smouha N/A |
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CCNA at computek
Mar 2015
Training/Course DetailsCCNA Mar 2015 computek Cisco Certified Network Associate (CCNA) Routing and Switching |
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MCITP at Self Study
Jun 2015
Training/Course DetailsMCITP Jun 2015 Self Study MCITP , i had this Course By Self study |
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MCSA 2012 at HeroTech
Aug 2015
Training/Course DetailsMCSA 2012 Aug 2015 HeroTech N/A |
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N+ at HeroTech
Aug 2015
Training/Course DetailsN+ Aug 2015 HeroTech N/A |
Likes and Dislikes
FootBall, Computer, Listening, expansion My Self
Last update more than 6 months ago.
Profile Skills and Keywords
Agent Out Bound At Satisfaction SectionArabicCCNAComputerCreativeCustomer ServiceCustomer SupportElectronics And SemiconductorsEnglishExa ServeExpansion My SelfFootBallHard WorkerInformation SystemInformation Technology ServicesInternetLeaderListeningMCITPMCSA 2012Microsoft OfficeMobile Soft WareN+Network'sNetworkingRaya Contact CenterSocialSupportTeam PlayerTechnical Support AgentSelf-assesed Skills
Tools and Technologies
Microsoft Office
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Internet
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Networking
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Key Skills
Leader, Hard worker, Creative, Social, Team PlayerOnline Presence
