Basic Info

Mostafa Ibrahim

12 years

Giza, Egypt

Bachelor's Degree

Experienced

Work Experience

Admin Officer at Teleperformance Egypt

Experience Details

Admin Officer

Administration

Experienced (Non-Manager)

Was responsible after being promoted to the company’s admin officer on staff ID and managing different teams of the company’s labor such as ( Cleaning team, landscape , maintenance ,IT and more)
Was in charge of the company’s logs and with the cooperation of HR department I was in charge of the teams corporate mobile lines and its billing system and filtering it.


Company Details

Teleperformance Egypt

Cairo, Egypt

More than 1000 employees

Telecommunications

N/A

Mar 2015 to Jul 2016 (1 year 4 months)
Supervisor at Expedia at Expedia

Experience Details

Supervisor at Expedia

Project/Program Management

Manager

N/A


Company Details

Expedia (multinational)

Cairo, Egypt

N/A

Travel and Tourism

www.expedia.ca

Apr 2013 to Mar 2015 (1 year 11 months)
CSR Vodafone UK at Vodafone

Experience Details

CSR Vodafone UK

Customer Service/Support

Experienced (Non-Manager)

Receive calls from the clients of the company and try to solve them with the minimum time possible trying to achieve the best quality.


Company Details

Vodafone (multinational)

6 october city, Egypt

More then 1000 employees

Telecommunications

N/A

Oct 2012 to Apr 2013 (6 months)
Tour Guide at Travco Tours

Experience Details

Tour Guide

Hospitality/Hotels/Food Services

Experienced (Non-Manager)

N/A


Company Details

Travco Tours (multinational)

6th of October, Egypt

More then 1000 employees

Travel and Tourism

www.travco.com

May 2004 to Jan 2011 (6 years 8 months)

Education

College Diploma in Tour Guidance

Education Details

College Diploma

Tour Guidance

Ain Shams University, Egypt

B / Very Good / 75 - 85%

N/A

N/A

Ain Shams University
1999 - 2003
High School - Thanaweya Amma

High School Details

Thanaweya Amma

St. Fatima Language

Egypt

1998

B / Very Good / 75 - 85%

N/A

St. Fatima Language
1998

Certifications

T.I.C.O.
May 2013

Certificate details

T.I.C.O.

May 2013

N/A

N/A

N/A

N/A

Training and Courses

Training/Course Details

Japanese Proficiency Test

Mar 2005

Japan Foundation

N/A

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

AdminAdmin OfficerAdministrationCSRCSR Vodafone UKCommunicatorComputer GamesCustomer ServiceCustomer-orientedEnglishExecutorExpediaFood ServicesHospitalityJapaneseJapanese Proficiency TestMicrosoft OfficeNegotiatorOracleProblem SolverProgram ManagementProjectReading BiographiesSupervisor At ExpediaSupportT.I.C.O.TelecommunicationsTour GuidanceTour GuideTour GuidingTravco ToursTravel And TourismVodafoneWalking

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Japanese

Japanese

: Intermediate

: Intermediate

: Intermediate

: Advanced

Tools and Technologies

Microsoft Office

Microsoft Office

: Intermediate

: Extreme - I love it!

:

3-5 years

Oracle

Oracle

: Little knowledge

: Medium

:

Less than 1 year

Fields of Expertise

Admin

Admin

: Expert

: Extreme - I love it!

:

1-3 years

Tour Guiding

Tour Guiding

: Advanced

: Extreme - I love it!

:

5-7 years

CSR

CSR

: Intermediate

: High

:

3-5 years

Key Skills

Executor, Communicator, Negotiator, Customer-oriented, Problem Solver

Online Presence

http://www.facebook.com/profile.php?id=849335330

Hope that i can join a respected company

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