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mostafaa hammam abd elzize

Customer Service at Telecom Egypt (We)

Assuit, Assiut, Egypt

Work Experience

  • Customer Service

    Telecom Egypt (We)

    Aug 2023 - Present -9 months

    Egypt

    • Job Details:Provided technical support, followed rules and regulations, and maintained customer satisfaction.
  • Customer Service

    Vodafone Business

    Feb 2023 - Aug 2023 -6 months

    Egypt

    • Job Details:Worked in a team, organized time effectively, and improved customer interaction.
  • Customer Service

    Restaurant

    Dec 2022 - Feb 2023 -2 months

    Egypt

    • Job Details:Managed customer calls and resolved issues, developed anger management and quick learning skills.
  • Data Entry and Flight Booking

    Blue Bus Company

    Feb 2022 - Nov 2022 -9 months

    Egypt

    • Job Details:Handled data entry and flight bookings, learned problem-solving and customer service skills.
  • Education

    • Bachelor's Degree in Sociology

      Assiut University (AUN)

    Skills

    • Firebase
    • Microsoft Office (Word, PowerPoint, Excel)
    • Dart
    • flutter
    • APIs
    • Highly communicative
    • Responsible
    • Leader
    • Flexible
    • Able to work under stress
    View More

    Languages

    • Arabic

      Fluent
    • English

      Intermediate
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