Mostafa Salem

Deputy Commercial Director – Recurring incomeFull Time

• Job Details:Purpose of the Job Leading and managing a wide range of variety of services required by community residents, ensuring the efficiency and the effectiveness by generating recurring income through providing unique packages of services as well as increasing pool of vendors and merchants that lead to manage commercial relationships effectively. Responsibilities: 1. Develop and implement commercial strategies according to company goals and objectives aiming to accelerate growth 2. Conduct market research and analysis to create detailed business plans on commercial opportunities and Study Competitors’ Products & Services 3. Finalize tenders, proposals, offers for potential clients 4. Act to acquire new business and manage client relationships (new and existing) 5. Looking for opportunities to grow a business, whether through partnerships or new initiatives, and work to take advantage of those opportunities 6. Launch new business concepts & new services/products to the market 7. Organize loyalty program & communicate with suspect and prospect vendors; as input for sales pipeline 8. Manage community services. 9. Understand the requirements of existing customers to ensure their needs are being met 10. Set financial targets and budget development and monitoring to benefit the recurring Income strategy 11. Increase Profitability and recurring income in current and new projects. 12. Monitor performance of commercial activities using key metrics and prepare reports for CRIO 13. Follow-up & track business trends. 14. Lead the change management, restructures & utilize resources efficiently 15. Maintain and enhance staff performance by selecting, orienting & training employees. As well as counseling, disciplining, planning, monitoring, coaching and appraising teams’ job results

Public Relations ManagerFull Time

• Job Details:Responsibilities: Ø Set and follow up PR plan in light of objectives and budget. Ø Manage and maintain the good relationship with the public including residents, public media, partners, visitors, interested parties and Staff. Ø Maintain good relationship with the public media including national magazines and e- newspapers. Ø Collect VIP customers data and communicate with them and invite them to any special events and act with them for any inquires or complaints. Ø Manage all product or service such as events, giveaways, marketing campaigns and advertising programs Ø Ensure high-quality media coverage for the company’s website and PR materials. Ø Hosting delegations and guests and organizing their visits programs. Ø Manage company’s website, social media pages and newsletter with concern departments. Ø Cooperate closely with the marketing sector in all events or communications with operations managers in the company’s projects. Ø Cooperate closely with the HR sector to arrange outing for staff or parties and welcoming new colleagues and facilitate all his requirements. Ø Give brief introduction about the company in press conferences, public events, open days and seminars. Ø Manage all crisis and communicate with all concern department to solve it shortly. Ø Manage all traveling procedures and dealing with airlines, local and international hotels and travel agencies. Ø Act as the speaker for the company’s projects. Ø Act the company to reimburse the customers. Ø Consult with external PR companies regarding PR problems or public interviews. Ø Prepare analysis reports on the customer’s general opinion. Ø Provide Top management with customer’s feedback of any new company’s policies and decisions

Public Relations ManagerFull Time

• Job Details:¬ Manage all external and internal PR and marketing resources/agencies to ensure all messages are in line with company guidelines and budget agreement are in place. ¬ Manage the relations and communications with media agencies and reporters/journalists, and keep them abreast about the important activities, initiatives, programs, and conferences. ¬ Establish and maintain new and existing relationships with governmental authorities, embassies, international associations and agencies. ¬ Set, develop all company public relations plans, policies and procedures and following up their implementation. ¬ Manage traveling, allowances & Benefits budgets. ¬ Dealing with airlines, local and international hotels and travel agencies to seek the best possible offers. ¬ Organizing launch events, marketing campaigns and advertising programs. ¬ Hosting foreign delegations and guests, organizing their meetings and their visit program “Business wise & entertainment wise”. ¬ Organizing meetings and events including press conferences, exhibitions, and open days. ¬ Dealing with embassies regarding issuing visas, legalizing documents and keeping the good relations with commercial consular to facilitate the company work flow. ¬ Write interesting and effective press releases, prepare information for media kits, develop, and maintain company internet or intranet web pages. ¬ Responsible for all compensation, benefit, payroll, HRIS duties in coordination and adherence with corporate policies and practices. ¬ Dealing with telecom & medical companies to get the best offers. ¬ Responsible for getting the best offers and benefits for both Company- employees such as medical insurance, clubs membership, day use, discounted cards and life insurance. Develop compensation and benefits policies and procedures and ensure continuous review and enhancements.