Mostafa Atef

IT Help Desk

• Job Details:Managed and maintained Windows server environments (2012/2016/2019). Administered Active Directory and Group Policy for hospital departments. Installed and configured computers and printers for medical staff. Provided technical support for Office 365, hardware, and software issues. Maintained fingerprint attendance systems for staff tracking. Handled surveillance camera systems to ensure facility security. Diagnosed and resolved network issues using DHCP and DNS.

IT Help Desk

• Job Details:Maintained computer labs and classroom IT infrastructure. Created and managed user accounts for students and staff via Active Directory. Applied Group Policy settings to enforce system usage rules. Provided technical support during training sessions and lectures. Configured and monitored internal network using DHCP and DNS. Maintained surveillance systems and attendance tracking tools. Performed daily server checks and ensured system stability.