Basic Info

Mohamed Abo Elnoor

4 years

Cairo Governorate, Egypt

Bachelor's Degree

Experienced

Work Experience

Online Marketing Manager at Altibbi

Experience Details

Online Marketing Manager

Marketing/PR/Advertising

Manager

N/A


Company Details

Altibbi

Cairo, Egypt

51-100 employees

Medical Devices and Supplies, Health, Wellness and Fitness

www.altibbi.com

Aug 2015 to present (1 year 4 months)
Community Manager at Easy Taxi

Experience Details

Community Manager

Marketing/PR/Advertising

Manager

- Handling all Social Media channels .
- Responsible for online marketing .
- Content Creator .
- Communicating with target audiences and managing customer relationships .
- Monitoring competitor activity .
- Maintaining and updating customer databases .


Company Details

Easy Taxi

Cairo, Egypt

51-100 employees

Transportation

www.easytaxi.com

Oct 2014 to Jul 2015 (9 months)
Driver Relationship Manager at Easy Taxi

Experience Details

Driver Relationship Manager

Marketing/PR/Advertising

Manager

- Developed and maintained drivers-business relationships.
- Helped the drivers be more aware of the business .
- Conducted bi-weekly competitors analysis.
- Developed creative solutions for existing drivers and created opportunities for new drivers acquisition .
- Assisted Commercial Team to meet the business's sales and revenue goals.
- Set Quarterly Strategies and monthly DRM plans to achieve these goals.
- Set strategies to combat potential revenue losses.
- Maintained constant communication with the drivers to ensure their satisfaction with the company at all times .
- Set meetings with potential contacts for new marketing opportunities for Drivers.


Company Details

Easy Taxi

Cairo, Egypt

N/A

Transportation

www.easytaxi.com

Mar 2014 to Sep 2014 (6 months)
Customer Care Supervisor at Edfa3ly

Experience Details

Customer Care Supervisor

Customer Service/Support

Experienced (Non-Manager)

• Created, assigned and monitored complaints tickets on Edfa3ly system.
• Created, assigned and monitored liaison tasks tickets between all Edfa3ly teams on Edfa3ly system.
• Handled and investigated customers’ complains and inquires.
• Worked with customer service manager to ensure proper customer service is being delivered


Company Details

Edfa3ly

Cairo, Egypt

101-500 employees

Wholesale Trade, Business Services - Other

www.edfa3ly.com.eg

Jun 2013 to Mar 2014 (9 months)
Football Analyst at InfoKora

Experience Details

Football Analyst

Manufacturing/Production

Experienced (Non-Manager)

• Attended, monitored and reported live Football matches.
• Entered live actions of the match into the database center.
• Analyse football matches for 9 African and Arabian leagues .


Company Details

InfoKora

Cairo, Egypt

11-50 employees

Business Services - Other

www.infokora.com

Mar 2013 to Jun 2013 (3 months)
Phone Interviewer (intern) at Berlitz

Experience Details

Phone Interviewer (intern)

Human Resources

Experienced (Non-Manager)

• Interviewed Candidates and filtered eligible candidates and set interviews.
• Created profile for each candidate on the database system.
• Provided reports and updates status to the hiring manager.


Company Details

Berlitz

Cairo, Egypt

11-50 employees

Education

http://www.berlitz-egypt.com/

Oct 2010 to May 2011 (7 months)

Achievements


• Achieved 10k subscribers in Altibbi’s first year with a CAC of $1.8 .
• Increased Altibbi’s monthly average website visitors by 1MM vistors .
• Doubled the Nº of Fans of Altibbi’s Facebook Page.
• Succeeded to have Altibbi’s Facebook Page Verified.
• Increased Altibbi’s Instagram followers from 800 to 10k.
• Doubled Altibbi’s Youtube Video views to 10m views.
• Doubled Altibbi’s Youtube Channel Subscribers to 45k.
• Maintained a high quality of Customer Service through Altibbi’s FB Response Rate of 60 mins.
• Succeeded to reply to Altibbi’s customers through customer service email within max 6 hours.




• Optimized Easy Taxi’s CAC from $7/$8 to $2/$3.
• Constantly achieved Easy Taxi’s monthly target of New Users.
• Pioneered in making Easy Taxi Egypt the Nº1 Facebook Page among the other 33 countries’ Easy Taxi Facebook Pages.
• Increased Easy Taxi’s Instagram followers from 100 to 1k .
• Maintained a high quality of Customer Service through Easy Taxi’s FB Response Rate of 60 mins.
• Succeeded to reply to Easy Taxi’s customers through customer service email within max 6 hours.



Planned and organized the first football tournament for taxi drivers' in Egypt.
Sponsored by: Easy Taxi, Bey2olak, Pepsi and Shell Helix.


Education

Bachelor's Degree in Accounting

Education Details

Bachelor's Degree

Accounting

Ain Shams University, Egypt

C / Good / 65 - 75%

N/A

N/A

Ain Shams University
2007 - 2011
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Amir El Shoaraa

Egypt

2007

A / Excellent / 85 -100%

N/A

Amir El Shoaraa
2007

Certifications

Icdl
May 2009

Certificate details

Icdl

May 2009

N/A

N/A

N/A

N/A

Certificate details

Digital Marketing Diploma

Mar 2016

N/A

N/A

N/A

Riti

N/A

Google Adwords
Jul 2016

Certificate details

Google Adwords

Jul 2016

N/A

N/A

N/A

Google

N/A

Training and Courses

Training/Course Details

English Language

Jul 2011

British Council

N/A

Training/Course Details

Soft Skills

Aug 2013

Vodafone

N/A

Training/Course Details

German language

Jan 2014

DFA

N/A

This profile is not updated!
Last update more than 3 months ago.

Jobseeker photo

Profile Skills and Keywords

AccountingAdaptiveAnalysisBoxingBusiness DevelopmentBusiness Services - OtherCommunity ManagerCustomer Care SupervisorCustomer ServiceData AnalysisDigital Marketing DiplomaDriver Relationship ManagerEducationEnglishEnglish LanguageFlexibleFootball AnalystGermanGerman LanguageGoogle AdwordsHandballHard WorkerHealth, Wellness And FitnessHuman ResourcesIcdlItalianLeaderManufacturingMarketingMedical Devices And SuppliesOnline Marketing ManagerOperationsPhone InterviewerPlaying FootballProblem SolverProduct QualityProductionReadingRunningSocial MediaSoft SkillsSupportSupportiveTransportationTravillingWholesale Trade

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Italian

Italian

: Beginner

: Beginner

: Beginner

: Beginner

German

German

: Beginner

: Beginner

: Beginner

: Beginner

Tools and Technologies

Marketing

Marketing

: Expert

: Extreme - I love it!

:

1-3 years

Social Media

Social Media

: Expert

: Extreme - I love it!

:

1-3 years

Analysis

Analysis

: Expert

: Extreme - I love it!

:

1-3 years

Business Development

Business Development

: Expert

: High

:

1-3 years

Fields of Expertise

Marketing

Marketing

: Expert

: Extreme - I love it!

:

3-5 years

Social Media

Social Media

: Expert

: Extreme - I love it!

:

1-3 years

Customer Service

Customer Service

: Advanced

: Extreme - I love it!

:

Less than 1 year

Data Analysis

Data Analysis

: Advanced

: Extreme - I love it!

:

1-3 years

Product Quality

Product Quality

: Intermediate

: High

:

Less than 1 year

Key Skills

Leader, Hard worker, Problem Solver, Flexible / Adaptive, Supportive

Online Presence

https://www.linkedin.com/in/mohamed-salah-108040a8?trk=nav_responsive_tab_profilehttps://www.facebook.com/moo.salah?ref=tn_tnmn

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